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The Role Of Persuasive Communications And Eliciting Communication At Nursing Practice Through The Videos We Have Practiced And Recorded

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Reflective Assignment
Qing Wan
Communication can be defined as the exchange of information, thoughts and feelings among people using speech or other means (Kourkouta and Papathanasiou, 2014). It is divided into verbal (speech) and non-verbal communication. Speech is not always the most important means of communication “Equally important are the messages conveyed through non-verbal means, such as facial expression (including eye contact), body posture, body position, movement and gestures” (Lavender, 2010). All these things and many more, help to deliver messages to other people about who we are and how to build effective communication between friends, family, colleagues and patients. In this essay we will focus on discussing the differences of the styles between persuasive communications and eliciting communication in nursing practice through the videos we have practiced and recorded.
Video 1 ‘persuasive communication’. This video shows three people in one group, one is the patient, one is the nurse (me), with the last as observer. In the module the patient told the nurse he wanted to have something changed. Video 1 at point 0.13 the nurse gave the patient some instruction and advice directly. In communication the nurse wasn’t at the same status as the patient. In this conversation only the nurse talked and the patient participated less. The patient didn’t give any feedback. Without feedback the nurse didn’t know if the patient understood the information. This communication

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