The Role of Enterprise Social Collaboration in Employee Engagement

Emphasizing clarity in workplace communication also means limiting the amount of technological interference. Even though technology is making it easier and easier to communicate with co-workers without actually seeing them, face-to-face communication is still the most important factor in fostering long-term friendships among those co-workers, (Sias, 2012).

Both internal and external teams should be able to work harmoniously when all members recognize and appreciate the importance of teamwork and acknowledge the contribution of each team member (Unit 6: Module 6 - Importance of Teamwork, 2016).

Mobile technology is continuing to change the method of how we practice business communication in countless ways. It is very common nowadays for most people to own their own devices and bring them to work. According to Smith (2016) “The number of mobile phone users is estimated to rise to 4.77 billion in 2017” (p. 1). This changes the options for day to day communication between individuals. Information can be sent with a simple text, an e-mail, video chat, and all can be retrieved on their cell phones or wireless devices. Quickly one can gather team members and arrange a one on one meeting. Previously before the advancements in mobile technology, one would be required to schedule and arrange a meeting in a physical location, in addition to finding the proper time that could work into everyone’s schedule. At times, there may have been meetings that may have required members from other countries or states, they would have had taken the appropriate means of transportation to attend the meeting. Even with the land line phones

It is a fact that the new communication technologies have enabled to remotely connect with members of the organization, but it happens sometimes that not being in the same physical space can give us the feeling that we can´t defend our ideas with the same emphasis as if we were there. The idea of face to face interaction is essential at this

To communicate effectively in the organization between customers; e-mails, chats (WhatsApp/BlackBerry/Skype) and direct phone calls are most useful. E-mails are used as formal communication tool between different customers and can be archived for future need but it can be a reason to delay the response either by the user or by telecommunications’

The explosion of technology innovations within recent years has created a multitude of new and exciting ways for companies to conduct business. We now have technologies such as robotic manufacturing, electronic mail, online videoconferencing, and global networks to connect everyone and everything. Small and medium businesses are now able to cross all traditional boundaries that limited them in the past. Technology has fundamentally altered the way businesses are structured and changed the ways in which managers perform their duties. Communication is essential for any business and for a business to survive in this modern environment managers must effectively manage all of these technologies (Robbins, and Coulter 60).

In this article titled “As Workplace Communication Evolves, Email May Not Prevail,” CIO Network talks about how email has been the most significant force of business communication for more than two decades. However, they explain why Email may someday become old-fashioned. The author thinks are not an effective collaboration tool. Since most of the time we receive many pointless emails: coupons, promotions, and let not to mention spam. Also, he talks about how the newest generation is entering the workforce, the Generation Z which clearly prefer social media, texting rather than sending emails. The CIO Network stated, “In 2012 Pew study found that, while 95% of teens had an active online and 81% regularly used social media, just 6% of them sent

Further, qualitative research based on this finding indicates that institutional factors may provide the additional mediating factor for collaboration capacity to transmit its effect over long time spans. The results of this study provide a contribution toward the theory of collaboration and its impact on performance by opening the black box of collaboration and explaining what happens when the internal gears of the collaborative process turn in either direction to positively or negatively affect performance outcomes. It provides empirical contributions by offering an approach that investigates at the phenomena of collaboration from a non-linear perspective, at multiple levels, and through multiple

Office workers and businesses are not limited to phone calls, meetings or mail to communicate with each other anymore. Electronic email can be used and not interrupt the recipient. The

Communication technology in large organizations has significantly changed day-to-day operations over the past 10 years. General Electric (GE) is an infrastructure and financial services corporation. Its segments include: Power and Water; Oil and Gas; Energy Management; Home and Business Solutions; and GE Capital, which provides a range of financial services and products (mergentonline.com, 2013). Since the invention of Edison’s light bulb, technology and innovation has been at the heart of everything GE does. Email, conference calls, video conferencing, and

Sometimes employees don’t even know who is their boss. This will responsible to loss fundamental principles in an organization. “Often, professionals working from home complain of isolation and loneliness given their removal from their bosses and coworkers and this can be very depressing to some. Since the workplace provides a location to meet people and make friends for many, professionals working from home have to be more creative and resourceful in getting to know people and in staying in touch with their colleagues” (The Advantages and Disadvantages of Working from Home,

Technological advances in the past fifty years have changed the inner workings of workplace indefinitely. New channels of communication have been adopted into the modern workplace. The internet, E-Mail, instant messaging, video conference, and cell phones have become integrated for everyday use of professionals in the workplace. These technological based channels of communication have a profound effect upon employees using them as well as the work they produce. I am studying technology based communication channels in the workplace, because I want to uncover the impacts that technologies have between co-workers, in order to understand the improvements technology based commination provides within the modern workspace. This review will highlight how man and machine work together, how technology effects office communication between friends, as well as the perceived benefits that technological communication has upon its integration within the workforce.

Communication plays a very important role in an organization. In fact, it is said to be the life wire of the organization. Nothing in the universe, human or otherwise, that does not communicate; though the means of communication may be very different. Communication is an essential component for a business to be successful. “Without a good line of communication mistakes will be made that could cost the company wasted time, wasted effort, lost goodwill, and legal issues” (Locker & Kienzler, 2008). New discoveries within the technological world are made every day. These changes are causing businesses to upgrade

Leaders also try to achieve the same quality for their own status, which allows them to pursue greater strength, achieve personal goals and future endeavours. According to a recent study conducted by Psychometrics Canada a pioneer in research assessment, has mentioned in one of its report that employee engagement in the organisation plays a major role in the success of any organisation. Accordingly it says that the best way to increase the relation is by working out a strategy that builds positive environment and culture relations between the workers and ensuring a good leader to fit for the purpose. Leaders in the organisation can try to achieve a better employee engagement by listening to followers opinions, communicating his vision with a clarity, providing and developing strategies and solution for the success, and finally recognising the ability of the followers and praising their contributions. Thisaspect of leadership is displayed by general feedback, generating ideas and possess enthusiastic in requesting for help (Bradley P. Owens, 2013). One example of this leadership quality is described by DAVID J. BOBB(David J B, 2013) in his book saying following servant leadership is very difficult as it is not a natural talent to anyone. He takes the example of George Washington, though considered to be a man of high temper and showing excess pride in his capabilities and qualities during his period as a freedom fighter. As he has foreseen the global position he is getting

The use of computers and the Internet in workplaces are becoming more pervasive and the functions performed using computers are dramatically increasing. The influence of technology will go beyond new equipment and faster communications, as work and skills will be redefined and reorganized. This will lead to paperless and people less offices.