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The Westpark Store Case Analysis

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The Westpark Store Case
1. How does McCain view her role as human resource manager?
McCain current role is to develop an organizational structure of human resource functions within Westbrook. McCain views her role as human resource manager more as a supervisor of the human resource department, hiring and disciplinary specialist. She self-identified her strengths as the selection, hiring and training functions, but she admittedly falls short with employee evaluation, development retention and turnover.
It appears that she wishes to centralize HR functions and operations within the human resource department. She created systems to increase the consistency in the evaluation and disciplinary processed within the organization. She has …show more content…

Employees begin employment with the company earning minimum wage. Opportunities for a wage increase do not set in until an evaluation is conducted. Additionally, an individual incentive plan is offered to employees, which is commission based on individual sales. McCain shares the frustration with loss of employees as a result of competitors offering higher wages.
3. What is the structure and staffing of the human resources department?
The human resource department has four employees. The hierarchy includes, McCain who supervises two HR assistants, a trainer and a payroll clerk. Given the new structure, McCain has created an autocratic leadership structure within her department and in cases of disciplinary action within the organization. The human resource manager remains hands-on with the daily operations and with several HR functions. She screens, hires, manages disciplinary actions and terminates employees. 5. Given the organization’s size and strategic goals, evaluate the development of the human resource function at Harrison Brothers. What problems do you see? How could its major human resource functions be improved?
The Human Resource department is not meeting the needs of Harrison Brothers in this dynamic product development phase and organization growth. She is consumed with not only managing her department, but also the tasks of the sales managers and their departments. This has led to

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