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Trader Joe's Strategy

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Abstract Trader Joe's was acquired in 1979 by the Albrecht family of Germany which owns and operates a discount food chain of 4,500 Aldi stores in Europe and parts of the central US. Trader Joe’s was founded on seven different values which include: 1. integrity 2. product-driven company 3. produce wow customer experiences 4. we hate bureaucracy 5. Kaizen 6. we do not do elaborate budgeting and 7. treating the store as the brand. Because Trader Joe’s was founded in the western states it was not known nationally until recently. In recent years, Trader Joe's has located about 50 stores in the mid-west and on the east coast in small cities like Larchmont, New York and Cambridge, Massachusetts that have a high percentage of affluent customers …show more content…

Analysts who study specialty grocer TRADER JOE'S attribute the company's financial success to the canny use of private labels, direct deals with producers and very compact stores (Speizer, 2004). Trader Joe’s is known for their critical standards of hiring their employees. Trader Joe’s customer service holds some superiority over other small grocery stores as they focus on that one important standard of their …show more content…

Trader Joes had a plan to achieve their goals as a flourishing company. Gardiner also says, “A great cultural brand is built one interaction at a time. So the more encounters between customers and employees, the better” (Gierasimczuk, 2012). With this theory comes hiring more people and being more engaging. That means paying a little bit more to hire staff with better-than-average social skills. A goal commitment is the determination to achieve a goal. Gardiner states, "A great brand advertising campaign can make new customers flock to your store or try your product for the first time; but no matter how brilliant your ad is, if the customer's direct experience sucks, you suck; In fact, the higher you raise customer expectations, the worse you suck; Focus on the customer experience." (Gierasimczuk, 2012). Value number six is what Trader Joe’s does not do, elaborate budgeting. Stores develop individual budget plans, based on their local marketplace and product array; the corporation does not do one big "top down" plan (Abraham,

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