Supporting Teaching and Learning in schools level 3 Unit 301-2.5
Reflective account -Explain how to manage disagreements with children, young people and adults
Whilst working as a volunteer at my local Primary School I have only had one minor issue regarding relationships, which was at the very start of the educational year. The situation arose I believe due to the member of staff (who had recently qualified herself as a teaching assistant) feeling slightly threatened by my presence in the classroom. It initially made my feel uncomfortable in her presence but decided a good way to resolve the situation would be to regularly ask for her help and advice, which worked. I understand that everyone has their own personality children and
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Prejudicial behaviour or behaviour that can be seen as aggressive, hostile, antagonistic, sarcastic, belittling or discriminative should never be shown to colleagues, parents, staff or children. If there is a disagreement, don't make assumptions or make personal comments regarding the person’s character or personality, the content should be kept professional. Any negative issues previously dealt with should not be brought up again. You should make a conscious effort not to react too quickly to what might be an unintentional comment to which an apology may follow, given time.
Some people cope with disagreements by avoiding the issue/issues, which with time some things will be forgotten, however, some won’t. Sometimes adults have to agree to disagree but emphasis should be put on the things you do agree about rather than the things you don’t. In order for this to work though both adults have to be willing to resolve the situation in this way. A lot of disagreements or conflicts start from concerns over roles, responsibilities, duties or management issues. Had the issue with the teaching assistant and myself not have been resolved through positive action or discussion with either the head teacher or teacher being present as a mediator, then I would have had to address the concern in writing and have it dealt with through the school grievance policy. If the matter had of been serious enough to remain
esteem issues. To rectify this, a teaching assistant could praise the pupil for working hard or try to address any underlying issues, such as family troubles. Pupils which constantly disturb others may need to be moved away.
Teachers will inevitably be in contact with other professionals daily. It is always important to treat these professionals with respect. These professionals may include some of the following:
You’ll need to change your behaviour and method of communication when establishing respectful, professional relationships with children and young people. This can be done making yourself more approachable so that they feel safe to talk to you and ask for help. Its also important that you make them feel valued by listening to what they have to say and not rushing them or cutting off their sentences and also
Forming and maintaining positive relationships within a school setting is of great importance. To have good relationships with pupils, staff and parents is not only beneficial to the school but also to pupil’s achievement.
The key is to adapt your behaviour, speech, body language and communication according to your audience. A toddler or a younger child will need simpler words, shorter sentences and some physical contact such as cuddles and high fives for reassurance, younger children also have much shorter attention spans so learning through songs, pictures, games and play may be beneficial, this again will allow the child to see you play with them or cuddle them allowing a bond to form and trust to build.
A meeting with all involved parties to discuss the issue is also another good way to resolve conflict. Everyone will have a chance to speak; this is a good opportunity to hear all sides of the story and gain a full understanding of the conflict.
It is essential to establish respectful and professional relationships with children and young people in the role of Teaching Assistant. There are certain strategies which enable such a valued and trusted relationship be established. A relationship in which a child trusts and respects their TA and feels comfortable in their company, allows the TA to offer a supportive and caring environment in which the child can learn and develop.
Disagreements with other people is something that we will all encounter at various points in our lives. It is therefore important from an early age that we learn how to manage disagreements and move on successfully from them.
In a role as a professional adult working with children you will need to remember that you need to be a positive role model for children,this means you will have to show them how to communicate and get along with others at all times through your own relationships and communications with other adults and children.It is very important for children to see adults behaving appropriately and proffesionally in schools.We build relationships with others daily in a diffrnt number of ways children will always respond positively to positive communication and realtionships they are more likely wanting to be in schools and to learn if they have good relationships and are supported by adults around them who get along with each other.
Communications with children or a young person will be different depending on their age, you would not speak to a 4 year old in the same way as say an 11 year old, for example. You need to adjust your choice of words and expressions so a young child child can understand what is being said to them. Younger children who have just started school or children who are new to the school will most probably need lots more reassurance so we must ensure we are always approachable and aware of these children to help them settle happily in to their new environment. It may be that they wish to hold our hand at playtime or stay close to feel secure in their new environment but these small exchanges will hopefully encourage a trusting relationship between
Establishing rapport and respectful and trusting relationships is an essential part of working with and supporting children and young people. This is because it enables pupils to feel respected, empowered and it means that communication is comfortable and clear between both pupil and adult. It also enables staff members to be professional, build a good relationship with pupils and to role model behaviour that they would expect of their pupils. There are various ways that staff members can establish rapport and achieve respectful and trusting relationships including speaking at an age appropriate level with their pupils, displaying good communication skills such as eye contact and an appropriate volume to our voice, following through
Recently, I witnessed a pupil at my setting using inappropriate language during a music lesson, where the class teacher was not present. I took the pupil to one side and bent to their level. I informed the pupil that the language they had used was both inappropriate and unacceptable. I told the pupil that I would be informing the class teacher of the incident and that should it happen again, I would be sending them straight to the head teacher’s office. Another child had overheard the inappropriate language and copied it. I took the same action with the second child, and then separated them, moving one child to the other side of the classroom. After the music lesson, I informed the class teacher of both incidents, who thanked me for my input and said that the pupils would need to be closely monitored for the rest of the day.
There will be times within your profession as a teaching assistant that you will have to cover break time duties and you may find you have to deal with disagreements. The best way to do this is to separate the children from any crowd that has gathered, this ensures you can listen effectively from both sides. Speak separately to the individuals concerned to hear both sides of the story. You may also ask them what they feel the best way is to resolve the matter; this will then give the individuals the chance to speak openly to what they feel is required to resolve the matter. For example saying sorry, shaking hands etc. Explain the outcome of the resolution for instance the game of football can resume, or friendships can remain happy. If the disagreement still persists then write an account of what has been said and pass this onto the a teacher or head teacher, explain to the pupils the consequences that this carries for example sending a letter home or calling the parents in. Teena Kamen states “Use eye contact and
To create and work on positive relationships in schools, you need to show and role model effective communication in conversations with other adults and the way you approach other adults
In supervision with a new staff member I asked how his relationship with the young people was. He said it was ok. I then gave him some advise on how to build his relationships with the young people and how to earn their respect and trust such as spending time with a young person, asking them how their day has been, asking what is wrong when they appear upset, praise them when they have done something well or better, helping them tidy their room, cook a meal with them, talk about stuff in general and encourage them on how to achieve their goals in life. Challenge the young people when they are displaying negative or inappropriate behaviour and be honest and clear with them on what the consequences of their behaviour could be if they don’t take