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Verizon Executive Summary

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Verizon Wireless Communications, Inc. Verizon originally began as a standard telcom company offering fixed-line services. As the market evolved, Verizon evolved with it and has become a leader in the wireless industry. Not only does Verizon offer wireless services, they also offer Fios TV, internet, and phone services as well as Telematics, and digital media. Verizon Wireless provides wireless communication services to over 142 million customers nationwide including customers in Hawaii and Alaska (Dano, 2016). Its products include wireless voice and data services using the largest wireless voice and data network in the United States and ranks number one in total revenue collected. Verizon Wireless' strong market position, perception of quality, …show more content…

the cost of service is noted as including the following: “Salaries and wages, benefits, materials and supplies, content costs, contracted services, network access and transport costs, customer provisioning costs, computer systems support, and costs to support our outsourcing contracts and technical facilities. Aggregate customer care costs, which include billing and service provisioning, are allocated between Cost of services, and Selling, general and administrative expense.” (Verizon, …show more content…

The explanation for the increase in wireless network costs is explained as a “result of an increase in the average cost per unit, driven by a shift to higher priced units in the mix of devices sold, partially offset by a decline in the number of units sold.” While Wireless costs went up, Selling, general and administrative expenses went down. This was due to non-operational credits recorded in 2015. A contributing factor of this was a decline in sales commission in the Wireless segment. This drop in commissions was due to an increase in consumers choosing to use the device payment plan rather than point of sale purchase. Depreciation and amortization expenses also decreased in 2015. This was due to Depreciation and amortization expenses not being recorded on Wireline assets in California, Florida, and Texas. These Assets are classified as held for sale as of February 5, 2015. Verizon explained their reasoning for this in the review by stating “We will not record depreciation and amortization expense on our depreciable Wireline assets in California, Florida and Texas through the closing of the transaction with Frontier, which is expected to occur at the end of the first quarter of 2016.” (Verizon, 2015) Overall

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