Since approximately 90% of cues provided by an environment are digested through sight (Edwards & Shackley, 1992), more than ever it is a vital time for retailers to be reviewing their strategies with respects to their Visual Merchandise Guidelines. Continuously, consumers are opting to take their purchases online rather than experiencing the physical store environment. With constant innovative technologies, retailers are finding novel ways to recreate the in-store environment on-screen; with the high street being described as acting on ‘borrowed time’ (guardian 2012). Retailers, such as New Look, are keen to add any service that can generate sales and win intensified competitive share; it is therefore crucial that the Visual Merchandise …show more content…
This research book, along with the developmental book will explore the stages involved in order to reach the final output, particularly focusing on the design development for the final output.
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“ Visual Merchandising is everything the customer sees, both exterior and interior, that creates a positive image of a business and results in attention, interest, desire and action on the part of the customer.”
Bastow Shoop et al., 1991
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Who Are New Look?
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Intro
New Look began in 1969 as a single fashion store in the UK. From there, it has grown to become a leading fast-fashion brand, with over 600 stores throughout the UK and over 200 across Europe, China, North Africa, the Middle East and Asia (New Look, 2014). New Looks transactional website newlook.com now ships to over 120 countries worldwide generating 10% of revenues (New Look annual report, 2013). New Look thrives on reacting quickly to the latest trends and interpreting them in a way that’s wearable for customers. Their annual report of 2013 highlighted them as the UK’S largest retailer (by value) of clothing and accessories for under 39’s (New Look annual report, 2013).
Current situation
New look operates within the value-clothing segment, which has an estimated value of £12.5bn and currently represents 30.4% of the overall UK clothing market (New Look Annual Report, 2014). Consumer confidence has changed as consumers are more
Retailers should spend a great deal of time and money on store environments to create images that offer them a competitive advantage in a crowded marketplace (Joyce & Lambert, 1996 , pp.24-33). Thus, store needs to improve in this area so that it can give better environment and experience to the customers in order to differentiate from the competitors. As per Kerfoot et al (2003, pp.14352) as furniture being a part of visual merchandising, an attractive furniture has positive affect on customer’s psychology or behavior, which ultimately leads to purchase. By evaluating the
Due to the sudden arrival of e-commerce, brick-and-mortar businesses look for solutions to optimize the customers store shopping experience. J. Crew, 5th Avenue location was very efficient in engaging the customer. The store has a diverse product assortment, and diligent customer service. Because, the store visual presentation is curated to be clutter free, navigating through the sales floor in order to located merchandise is quite easy. A noticeable aspect of this particular store is the layout which resemble a showroom (see Exhibit C, shows pictures of the store). Although, the overall experience was pleasant – the store lacks the usages of technology. Unlike, competitors which have already incorporate programs like RFID and augmented reality
Macy’s visual merchandising process starts with appeal. Every detail influences a customer’s decision to remain in the store, to eventually make a purchase. The simplest elements like general color scheme can affect a customer’s character and determine a purchase decision, as well as more business (Davis).
One of our concerns regarding the expansion of MMDC’s clothing line is the company’s inexperience within the clothing industry. NHDC will have to compete outside its current niche of dolls and accessories. The fickle nature of children’s fashion trends requires that the management keep up with current market trends, in order to maintain its premium pricing.
The fast growing retailer is loved among young adults and it has an impressive product line to guarantee your fashion needs are met. The retailer’s high street shops and the online platform sell a number of famous products like Marie von Behrens and Adidas. They also have a range of smaller fashion brands on the product line.
A famous writer for the New Yorker, Malcolm Gladwell has written an article, “The Science of Shopping”, which is based on Paco Underhill’s study of retail anthropology. The intention of a retail store is obvious- that is to attract customers and convince them to perchance as much as they can. There is so much knowledge that we can study, such that how the environment affects people’s thinking. These are tiny details that we don’t usually think about. The reason of how Paco Underhill success is because he notices these details. Details determine success or failure. Paco Undnerhill—a talent and passion environmental psychologist, provides us a new point of view of the science of displaying products,
There is a profound competitiveness bounded within today’s retail sector. Food City is one such retailer that could benefit from this week’s case study. Food City’s store product layout appears to be backwards from most grocery chains. Products are grouped in unrecognizable order. Due to the product layout, I simply do not do my grocery shopping with the company. Visual simulation would portray a consumer’s difficulty in finding products within the store. Layout could be analyzed and addressed to assist shoppers with a more pleasant shopping experience. I also feel that the Oscar Myer Corporation could profit from a visual product simulation study. Packaging differences are evident and distinctive. Due to product packaging, Oscar Myer products
The project entailed to take on the role of a fashion buyer, to strategically assess the brand “Browns Fashion” a family owned business started by Joan Burstein with her husband Sydney in 1970 based at South Molten Street 27, London. The role involved gaining in-depth knowledge about the brand & studying the market where the brand operates, to identify customer profile; comprehend closest competition; to analyze key fashion trends and as a result ‘Browns Fusion’ capsule range was developed under the parent brand. Therefore, in order to accomplish, a well-defined research methodology was deployed, consisting primary and secondary research methods. (Such as interview, surveys, observations and online resources)
Retailers are finding it more and more difficult to differentiate themselves from their competition, specifically based on the four Ps of marketing; product, place, price and promotion. They have been forced to inquire about diverse and distinctive atmospheric cues, in order to attract and maintain customers and their loyalty. According to (Morrison, 2001), elements such as colour, lighting, layout, and display features have been considered as having an immediate effect on the buying decision making process, and focus has moved from in-store product displays toward elements that excite the senses of shoppers,
The younger “aspirational” customers are also conscious about their image and reputation among their friends and peers and hence, would tend to be competitive in terms of their fashion sense and styles.
Kiehl’s Guildford use limited visual stimuli in their store, small hand written messages on display towers such as “Pick me” and “Ready to go”, and some larger green price tags on the festive display are the only real prompts encouraging customers to purchase. This lack of visual promotion once again helps to maintain the professional, clinical and premium feel of the store.
As a clothing store which is focusing on local designed and European designed clothes, our products are going to be high-end, fashionable, green and unique.
Research methods are the various procedures, schemes and algorithms used in research (Rajasekar, 2013), whereas, methodology refers to philosophy that shape the diversity of the entire body of knowledge (McGregor and Murnane). This proposal outlines the methodology and structure that will be used to answer the research question, what are the effects of visual merchandising and how do they affect consumer purchase behavior in UK’s food retail industry, particularly in, high end supermarket, Sainsbury’s Plc.
When people walk in malls, cities and theme parks there they look at a lot of different displays of product for many sellers. What makes a shopper shop at one store compared to another? Would it be because of the products themselves or would it be because of how the store displays their products? Many brands have to compete with customers’ eyes to make their products look appealing to have customers intrigued in their products. In this competitive career, skills in reading, writing, and communication effect being a visual merchandiser in how they work in the fashion business.
When people walk in malls, cities and theme parks there they look at a lot of different displays of product for many sellers. What makes a shopper shop at one store compared to another? Would it be because of the products themselves or would it be because of how the store displays their products? Many brands have to compete with customers’ eyes to make their products look appealing to have customers intrigued in their products. In this competitive career, skills in reading, writing, and communication effect being a visual merchandiser in how they work in the fashion business.