There have been recent changes in relationship between brands, companies or organizations and their customers. It shows that customers now have more control through communication, regarding the company or organization and their products. Businesses main core value is their customers and social media have given them the opportunity to grow even closer and beneficial relationships with their customers. Social media is linked to marketing because it helps businesses to gain opportunities, gives them the privilege of acquiring a better understanding about their audience in time of their needs and creates a better relationship. For companies to gain commercial benefits from social media like Instagram they need to plan ahead in order to have better control. Good planning also helps businesses in handling things that concerns their customers by having a great customer’s service term. When social media and marketing are emerged properly the companies can easily gain followers, partners, achieve their goals and mange their activities.
WHAT ARE THE RIGHT TOOLS BUSINESSES SHOULD CONSIDER BEFORE CHOOSING SOCIAL MEDIA PLATFORM?
There are some steps that should be thought of before picking the right social media platform such as
1. THE SOCIAL NETWORK WITH THE MOST POPULAR AND ACTIVE USERS: There are certain raw data can tell you about how to pick a social platform. Data pulled by Wikipedia show the breakdown of monthly active users. Active user is a user who has been communicating
One of the key roles of social media from a marketing perspective is the development of a client based platform. It is becoming an increasingly important part of any business’s marketing. Businesses can utilize existing online platforms to build networks of current and potential clients. By being active online allows businesses to connect with their customers in innovative ways to become a trusted source of information and convey the passion they have for their industry.
It is interesting how social media today is influencing the marketing role of many companies and how it’s playing a big role in their success. The more the company advertises on social media, the
Instagram is a social media base that can aid business revenue by simply following certain guidelines to market any product. In Rachel Daley’s “21 of the Worst Instagram Marketing Mistakes & How to Fix’ Em” written for MadeFreshly, there are many strategies for marketing, therefore Daley was very insightful on what to do and what not do to succeed in marketing a product; however, her credible advice only scratched the surface and should have gone beyond the basics of social marketing. As the article unfolds there are four rhetors that become quite evident: Daley, and MadeFreshly. Additional rhetors include the world of businesses and the public, since the audience of Instagram includes the World Wide Web.
Social Media: Social networks like all the online matter such as Youtube, Twitter and Facebook are so important that relevant companies should not defer their efforts to create the public image and enhance their both market and products’ effectiveness”
In this day and age, social media has become an integral part of our lives. It has created a platform for people to share information instantly and communicate with people all around the world. Facebook is the most outstanding example of successful social media network. According to the first quarter 2015 earnings announcement by Facebook, the site has achieved 1.44 billion active users per month, and 65% of which are daily active users. Other social networking sites such as Twitter, Instagram and LinkedIn are also a powerful means of communication. With such a large audience, social networking sites provide ample opportunities to acquire information, network, and connect with friends.
Marketing is continuously changing and growing within the business field. Recently, social media is becoming one of the main marketing strategies used by companies, which is known as social media marketing. Twitter, Facebook, Instagram, YouTube, and blogs are some of the platforms used in this area of marketing. These types of social media allow consumers to be updated by following their favorite companies. It is not a surprise companies are starting to regularly use this form of marketing due to the role social media has in today's society. Social media does, however, impact a company in a multitude of ways. There is much debate on whether companies should or should not use social media to market themselves. Even though there are some flaws
Tools: Define what platforms you would use to manage your social media. It could be Buffer, HootSuite or any tool that you feel comfortable using.
The beauty of social media is that there is truly a different platform to suit your personal tastes, interests and needs. Ideally, you want to be actively engaged on multiple platforms, to help spread your reach. The reason for this is because some people utilize Facebook, but they don't necessarily use Instagram or Twitter. So versatility is key, if you want users to stay interested and engaged.
We cannot deny how big of an impact social media has on our lives now, not only on people but businesses too. It has opened a whole new door to the business world and given them a big opportunity to interact and attract a larger amount of customers. It’s given us a new and faster way of communication by exchanging pictures, stories, news, blogs, online discussions, etc. In exchange businesses have benefited by a long shot just by the click of a button. With the help of the Internet a company no longer is dependent on a particular customer base to survive because now it can reach out to a worldwide audience within seconds. It’s imaginable the countless business attributes of all social media to this day and still is growing. Social media
Social media is capable of connecting a brand with its consumers and discover how they are being perceived, it also has the power to change perceptions and identify the key people within the business network. The unique feature of social media is that it can provide corporations and businesses solutions developed through operating with consumers and stakeholders. Basically, social media serves as a visible connection to one’s corporation and its stakeholders, consumers, suppliers, etc, who each have a defined role within the system to filter and regulate information. As mentioned earlier, the influence of social media is spreading in a proliferative pace that has resulted to an essential transformation in society, technology and business customs.
The use of social media has a very wide variety of advantages and disadvantages for companies. In essence it’s an extremely cheap way to reach consumers, and help them develop a brand perception. Companies can use it to hit a wide audience, and show them about a new product, or deal going on. They can also use social media to develop conversations with their consumers. This can positively shape thoughts and ideas about the brand. Also companies can use analytic services figure out the demographics of who is interested in their
According to the chart (see figure 3 below) provided by instagram’s main website, an increasing number of companies are finding the convenience and effectiveness in using Instagram to generate interaction with users, create popularity and publicity, and also constructing their content-based marketing strategies. It provides enough spotlights for all the emerging products, and presents them on the center stage appealing to the prospective audiences (Muyabayashi, 2012,April 5).
Social media is defined as a group of Internet-based applications which build on the platform of Web 2.0 and the contents of these applications can be modified by all users in a participatory and collaborative method (Kaplan and Haenlein, 2010). Social media creates a platform for companies to talk to their customers as a hybrid element of promotion mix. With the emergence of social media, the tools and strategies for companies to connect with customers have also changed (Mangold and Faulds, 2009). To adapt with the emergence of social media in the marketing, companies should have unique insights about these significances (Quan-Haase and Young, 2010). The significances of social media embody three main aspects which are technology, decision-making and purchase behaviors of customers.
Small business social media starts with making the decision to be part of the conversation. Not as easy or cut and dried a decision as one may think. What are the factors involved in this process? The pros and cons?
The relation brand-consumer changed aspect. The brands have to watch henceforth what people say of them on these social media and to begin the dialogue with their consumers to make sure to keep a good "e-reputation" and to enter a relational optics with their customers. But they can also benefit from these digital social networks to try to create consumers' community on-line "ambassadors" around them, to federate them and to develop loyalty of them thanks to a communication and specific tools.