What Is My Work Experience Essay

I chose to write about my experiences as a cashier working in customer service because it expresses Joan Didion’s theme of accepting things you cannot change which is, in this case, the customer. Although the tone throughout the piece implies that I am annoyed by the trivialities of my job, I would like to explain that I do not hate being a cashier, in fact I love it and I could not be happier with my job. However, this does not mean it is without its “special” moments that I have experienced with certain customers, and that’s what this essay is about. My intended audience of this piece are people who intend to get customer service jobs to warn them of what they may experience. I also wanted to aim this at people who think that they always need to get their way because accepting a situation is better than trying to change it

1. List and briefly describe the two most significant distinctions or awards you have earned at university/college/CEGEP, or upper years in high school.

During my field work experience, I got the opportunity to work with my cooperating teacher, Mrs. Francisca Gachett, who has been teaching for over 11 years. She worked between 2005 and 2013 in community school with students with special needs and English Language Learners children. She then furthered her career in the Department of Education, working in District 75, where she has taught for the last three years. She got the opportunity to work within an ICT, 6:1:1, and 12:1:1: settings. As Mrs. Gachett continues to grow working with Special Education, where her love grows stronger for her students. She creates a bond with her students which makes them felt loved and wanted in the classroom. Mrs. Gachett don’t believe in the no child left behind act. She believe that the no child left behind should not related to special needs children. Special needs children testing are not able to grasp the curriculum that required. They are not advance enough to cultivate in that population as the regular students. The purpose for her believe is that each students need someone to believe in them. Believe that no matter what stage they’re in, they can still be the person they want to be. Mrs. Gachett says “when I look at my students, I see them as how I see my own children.” Mrs. Gachetty was blessed to have two children of her own. She says that “I treat my students the same way I would want my children to be treated. I want them to be comfortable and confidence in their classroom, where

Working in retail, entails patience and knowledge of the products in the store. Customers should

Working in a retail store in the mall has taught me many things. I also learned a lot of new

From an early age, I learned the ropes of how to interact with customers, and by the third grade, I thought of myself as the most business savvy person in my class. In order for me to navigate in a business setting, I was required to develop a more grown-up demeanor while at the store because it was no

General idea: Assess the significance of different selling skills and customer services being applied in retailing and how they can be sustained to improve continuous performance

Before my grade 12 year, I started a job at a drug store working as a front store cashier. Because the store is constantly getting new programs and new machines that all cashiers must be familiar with, I constantly receive training where I am learning new skills and techniques. I have learned to be adaptive and developed into a very quick learner. The most important aspect of being a cashier is the ability to interact with the customers offer assistance where it is needed. As a Pharmacist, they work directly with patients and clients, working hard to provide effective care. Through my

Training in the retail industry is very important and will be the starting point for every single individual who works for our company to understand how they are representing the company. It will also give new hires a chance to learn more about the company history and what makes the company a unique one to work for. There are several ways that new hires should be trained when working in retail customer service including: presentation, case study, role play, modeling and on the job training. All of these trainings include a way to train individuals who learn differently, such as auditory, visual and kinetic. This is the best way to train new hires if there are a large group of individuals so that everyone is able to learn the information and apply it. This eliminates any way for a new hire in the retail industry to not understand the material.

For instance, Jason Felix, a Human Resources Technician with College of the Desert describes his thought after having dealt with a rude applicant over the phone, “while physical labor is no walk in the park, dealing with people can leave you just as drained, if not more, and it can take longer to regain your emotional stability” (J. Felix, personal communication, January 30, 2017). After having been cut off, yelled at, and harangued, Jason had to still go about his day as if nothing happened. The use of good customer service in the face of disrespect is reminiscent Karl Marx writes, “the realization of labor appears as a loss of reality for the worker”. It is not the real person who is being polite but the person created for the work environment that is required to be polite. With this in mind, having to create an atmosphere of happiness when one isn’t feeling happy could result in the depersonalization of happiness with the self (Herpertz et al, 2016). The problem then turns into the employee not knowing whether they are actually happy or is only so used to being happy. How does the employee then adjust to the “real world” outside of the workplace? In A Managed Heart by Arlie Russell Hochschild, she speaks with airline attendants who must always create a positive space for passengers, their smiles being of most value to the company. One flight attendant interviewed is quoted saying, “Sometimes I

the end of the week some of them could to these tasks. I also helped

Finally, the clock says 8:55. Only five more minutes until your eight hour shift, which honestly felt more like twelve, is over. The store looks perfect and all of the housekeeping chores are taken care of. As you are walking to lock the front door, a large family comes rushing in asking if the store is closed. With a fake smile plastered on your face, you tell them the store closes in less than five minutes, so they promise to be quick. Now their kids are running around and the parents are ripping apart the T-shirts you just folded. Being polite and helpful in these situations is hard, and all you want to do is tell them to get out. Customer service is important, but it can sometimes be a challenge. Still, there are a few key steps to giving good customer service that can ensure that the customers will have a positive experience while shopping with the company.

When I think of the word interview I think of it as a series of questions asked from one person to another to seek information. In my previous assessment we were asked to interview a fellow peer, on their personal experience of QIBT so far this year. We were not given any question, but made to think of our own. As we were interviewing our peer another peer was marking us on our overall ability to interview. This piece of reflective writing will be an explanation of what I thought my personal strengths and weaknesses were throughout my interview.

My life has been a crazy roller coaster with many events that have affected my life all in different ways. There have been times where my life has been at its highest peak in the world then it falls down, right into a deep valley. From the time my lovable younger sister came into my life to when my grandpa had a near death experience, I have learned many valuable lessons through the rough times as well as the more happy times. When I was a young girl, my mom had always told me the same thing over and over again. I never really thought about how a few words would have a deep effect on me in a short amount of time.

The scent of fresh waffles, sound of radio pop music, light from the open sign. Just another long day at work. Everything is just like the usual. Restock utensils, greet customers, take orders, collect payments, and clean up. At seventeen, wanting to save up for my post-secondary tuition, I decided to work a part time job alongside school. I thought that not only does it give me money, it can also give me valuable work experience. Working at a part time job sounds like a perfect opportunity for me. However, after this experience, my perspective of working in the service industry completely changed.