Workplace Communication Framework Prepared For Superior Eye : Case Study

Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during

The World Health Organization recommends the standardized communication process, called SBAR, an acronym which simplifies a patient’s situation and background and the patient care provider’s assessment and recommendations (Wacogne & Diwakar, 2010). The situation, background, assessment, and recommendation (SBAR) protocol is a technique that provides structure for

How do you receive your feedback? Feedback is received from family members, visitors or from patients who have recently stayed at our facility and have been

The facility must implement and encourage patient and staff feedback (Eligibility Requirements, 2018). Staff should not fear retaliation with feedback - especially when it is regarding the work environment and patient care (Eligibility Requirements, 2018). Some facilities use survey cards and online questionnaires for patient feedback. However, there are some staff and patient concerns which may need to be handled earlier than feedback is normally

Goal 2: Improve your team communication. Minimal time between diagnosis and treatment delivery improves your patient outcomes and prompt treatment for illness and disease.

Effective communication is one of the utmost characteristics of a high-quality health care model that responds to the existing needs of the general population. However, communication may sometimes be taken for granted and therefore fail to relay important information between health care providers within the interprofessional team. In today’s health care setting, communication is particularly challenging due to the limited time constrain in the workplace. In spite of the utilization of existing charts and documentation, errors are made. In this paper, a real life clinical scenario is discussed which involved a breakdown of

Cultivate effective communication for use with patients, providers, family members, and other referral and support systems.

External communication to patients and their families holds our organization accountable and shows that we are committed to quality care. People tend to trust healthcare organizations that are transparent with their reports, both positive or negative. Examining points of weakness will help our team members evaluate their processes and perhaps redirect their efforts. Units that succeed in meeting the organizational goal for a certain period of time, will be recognized and hopefully influence other departments to do the same.

When utilizing feedback as a way of measuring effectiveness of the organizational change it can be by way of surveys from staff, meetings, questionnaires and so on. Feedback helps to communicate ideas better to management so that quality care can continue to improve and goals can continue to be reached. Feedback is used by managers as a tool to respond to and to anticipate changes (Spector, 2010).

This team will utilize a standardized communication handoff tool when reporting changes to the multidisciplinary team members. understand the importance of communicating changes, upon identification in a timely manner in other to improve patient safety and quality of care.

Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.

I first developed an interest towards optometry due to its intimate interaction between doctor and patient. As a child, there was nothing more I disliked than going to the doctor’s office especially if I thought my eyes were going to get poked and prodded at. But after my first visit to an optometrist, I didn’t mind the doctor getting close to my eyes. The doctor was not only friendly but was reassuring and explained things in a way that I can easily understand. What I thought would be a horrifying examination was made pleasant and tolerable. Although the exam was no longer than half an hour, the experience I had in the exam room sparked my initial interest in pursuing optometry as a professional career.

“Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork.

Communication is the leading factor in heath care errors (book). (Treas & Wilkinson Book p463) defines communication as “a dynamic, reciprocal process of sending and receiving messages. The messages may be verbal, non-verbal,

Hollan, J. (2010). Communication key to patient satisfaction scores. Hospital Case Management, 18(11), 164-166. Retrieved from http://www.library.ohiou.edu.proxy.library.ohiou.edu/cgi-bin/redir_allcampuses.pl?http://search.ebscohost.com