Workplace diversity is dealing with the differences that employees have but it is also the celebration of these differences in the company’s work environment. Therefore, the company’s diversity training is very needful to building awareness and maintaining a cohesive work environment. In developing a diversity training program several things need to be considered such as: assessing the needs of the team, providing tangible materials that reflects the training requirements, as well as how the information will be presented to the employees. A successful implementation of diversity training allows the company to experience higher employee retention rates, greater morale, less lawsuits, and improved production. Allsup has many different departments …show more content…
It allows employees to be comfortable with who they are and where they come from while building healthy business relationships without being subject to bullying and discrimination. The training builds passionate, well-adjusted and comfortable employees by decreasing non-work-related pressures. Diversity training improves the quality of work put out by employees and increases productivity. The theories we will use are Social Learning and Adult Learning. We will do some role playing and other activities. The Social Learning Theory will be effective most with our role playing. Everyone will get a partner. The first person, which is the model, must take on the other person’s observed behaviors, values, beliefs and attitudes and identify with them. They both will have to internalize or adopt another person’s behavior. As they communicate, they will better understand some of the reasons why they respond the way they do. The Adult Learning Theory will teach each employee the value of mentoring. It does not matter if they are the mentor or the person being mentored. They will both see how important it is to respect the difference of opinion and how important it is to do what is right because others are watching to follow their …show more content…
We know that some people are set in their ways and do not want to change. However, supervisors are expected to stay on top of this kind of behavior and put an end to it. This type of behavior can be displayed in many ways. One popular way is that they become the company talebearer. They go around and try to point out to people different things going on and make them believe that change has not been effective. The situation must to be handled with care because the problem could be that employee has experienced some of the company’s inconsistency and has lost trust. At the same time, this employee can be damaging to office morale. Therefore, company policies must be carried out even to the point of
Diversity is a wonderful asset to an organization and brings with it many benefits. Employees bring in their own personal experiences and knowledge to the team (Burns & Kerby, 2012). Having diverse teams allows for the possibility to fix a problem or perfect a process by using different employee’s experiences and past knowledge to find solutions. A diverse workforce can drive economic growth and capture a greater share of the consumer market (Burns & Kerby, 2012). With diversity as a core value, the recruitment pool is widened to find the most qualified candidate and reduces employee turnover as a result. An organization can be highly competitive with a diversity initiative by adapting to a changing environment (Burns & Kerby, 2012).
If your company actively assesses the handling of diversity, and develops and implements diversity plans, your organization will reap the benefits. Benefits of diversity can range from small to enormous, depending on how your organization plans, implements and manages diversity. Your company may increase its ' adaptability with your organizations ' diverse workforce supplying a greater variety of solutions to problems such as service, sourcing, and resources allocation. A diverse workforce
As we enter the new millenium, diversity in the workforce is rapidly increasing. Businesses and organizations are living up to the great melting pot image the United States has always been popular for. Employees now reflect a diversity of cultural perspectives, ethnic backgrounds, ages, genders, physical abilities, and levels of education. This wave of multiculturalism is here to stay and cannot be ignored. It is in need of attention in order to uphold the well-being and success of businesses and organizations all over the country.
Diversity in the organization can affect the employees and their behavior in many ways. The effect can be positive and negative in the same time. The positive effect is, it will wider employee knowledge, skills, and attitude which will allow the organization to become more competitive globally. Higher diversity of employees mean higher diversity of knowledge, skills and abilities. Sharing experience inspires innovative thinking (Claudia Quaiser-Pohls, 2013, p. 41). Today in the modern workplace, most organizations will have
Diversity has been a hot-button topic for many of today’s companies. Diversity programming and initiatives are regularly implemented by organizations of all types and sizes. As it relates to an organization’s human resources operation, diversity will continue to be an ever-changing term as the work towards equitable treatment for all continues.
This paper is the first part of a training manual that will help employees to have a better understanding of diversity in the work place and how to act towards different diversity issues that may arise in the workplace. It will also give current statistics and recent trends of the demographics in the United States as well as the forecasted trends. Also included will be a rough outline of the entire contents of the manual and the table of contents for the manual.
This paper focuses on a specific aspect of police training which is called cultural diversity training or sensitivity training. This type of training focuses on teaching law enforcement officials a basic level of understanding when it comes the many diverse cultures present within society. Cultural diversity training includes many aspects all of which are geared towards improving the relationship between the public and law enforcement officials. There are multiple organizations that offer this type of training, one of which is called ADL or the Anti-Defamation League. The specific program they offer is called anti-bias training which is centered on these key components of sensitivity training. The outcome of this program and other programs
Most white people grow up in predominately white neighborhoods and attend schools with white classmates being taught by white teachers with topics chosen by white men. Not being exposed to more cultures and races creates a misjudgment of other groups. By the age of 3 we learn the concept of racial order and being white is the best race possible. Diversity in the workplace and intellectual diversity relating to human resources is important to look at with people’s upbringing. In human resource departments it is important to include diversity training to create a good environment in the workplace. This training will help minimize discrimination and harassment lawsuits. By creating an accepting environment, the employees can learn to work with employees that have differences. This can improve the efficiency in the workplace and improve the brand. This expectation of the company can be a psychological contract with the employees that they will follow these expectations. The three components involved in diversity training is legal awareness which has to do with the legal implications that could come along with discrimination. cultural awareness is the second component that helps the employees understand the differences in the world and learning to appreciate differences in peers and other employees. Lastly is sensitivity training that deals with emotions and empathy in the workplace. This is probably
Another reason that diversity training may be needed in an organization is when there are obvious gaps in understanding between different people, caused by a variety of factors such as gender, age, race, ethnicity, or any other discriminating factor. For example, are there cliques that have formed in the franchise along gender, age, racial or ethnic lines? Or is there simply no diversity in the organization, and are you trying to attract more diverse employees? All of these situations are examples of organizations in which diversity training can be of great help to managers and employees alike.
Mandatory diversity training is only as good as those who practice it. First, I would suggest Bedia to hire a diversity officer or committee as it is essential to implement policies and dispute resolution processes. Having a diversity officer or committee will help with accountability for diversity matters. An activity I would propose would be called, “face value.” In the article, “Diversity Training Games and Exercises,” face value is a non-verbal activity which requires a deck of cards. Essential, everyone will receive one card containing a low, medium, and high card. Participants will place the card on their forehead and are not allowed to look at their own card. Verbal signals are the only form of communication to treat each other based
In order to start a successful diversity training, we will have to begin with defining the concepts of diversity. The prerequisites associated with this would be to determine if the students know anything about the definition of diversity and to provide the definition to the participants. We will provide the definition of affirmative action, and inclusion. We will then provide the students with a timeline for the use of the terms diversity, affirmative action, and inclusion.
The impact of diversity is a successful learning experience for companies, and is equally as important to a company as its mission statement because of the educational and work ethics of its employees. Awareness and knowledge of diversity in addition to the similarities that humans possess can build relationships between employees and employers. Diversity helps employees and employers to be well educated and informed as to what forms a person’s values, attitudes, and behaviors.
Government and other corporations can make use of diversity training to all employees who deal widely with the with the public. Diversity training more than only recognizing that people come different social background. The major key factor in addressing diversity is by knowing that people have different ways of communication and this a result of varied social backgrounds for instance in some culture(Laurence 2016). It is wrong, or it is considered impolite to look at the politician direct into the eyes while addressing them, but in other culture it is opposite of the same situation. This clearly indicates that it’s very easy to misunderstand what a person was
The general line of reasoning is that if we learn to incorporate each other’s diverse traits and characteristics in the workplace, we can then use these differences to foster an innovative environment, which will give the company a competitive advantage over the competitors that do not accept workforce diversity. According to the Allied Academies International Conference, “Diversity is rapidly becoming a common practice among companies due to the increasing number of minorities entering the job market today. As these groups become more prevalent throughout companies, upper-level employees are facing numerous challenges when determining what changes must take place to create a positive working environment for everyone. Management is responsible for the development and implementation of effective policies directly relating to diversity to ensure the acceptance of minorities into the workplace and to aid in minorities’ success through equal opportunities and treatment.” (Marcia L. James, 2001, Academy for Studies in International Business Proceedings)
Organizations have been becoming increasingly diverse in terms of gender, race, ethnicity, and nationality. This diversity brings substantial potential benefits such as better decision making, greater creativity and innovation, and more successful marketing to different types of customers. But, increasing cultural differences within a workforce also bring potential costs in higher turnovers, interpersonal conflicts, and communicational breakdowns. The utilities of diversity training and the essential managerial skills required for effectively managing diversity will also be discussed.