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Xyz Case Study

Decent Essays
Xyz started in 1919 with only one man, Jack Cohen, who was a market stallholder selling groceries in London. Xyz was formed by a merger with ABC from whom they used to tea for the sale on the stall. The first store was opened in 1929. After that, Xyz has almost expanded across the world. It has now more than 2,200 stores which also includes hypermarkets and also Express outlets which helps in meeting different needs of the customer.
It also offers alternative goods and services such as insurance, banking and online shopping. It has a net profit of around £3.4 billion and has also become the largest of all the British retailer. It is also one of the world's leading retail outlets amongst three continents. Xyz's total workforce worldwide has over 468,000 employees.
To support the growth, Xyz needs staff that are highly motivated, flexible, well-trained and also who recognises the needs of the customer. Xyz recognises that employee motivation is highly essential for the growth of the company.
In the case study, it is given that Xyz motivates its employees by enhancing their knowledge, skills and it also provides job satisfaction through training and development. This was provided with the help of timely rewards and recognition.
Benefits of motivated staff
Motivated employees are hard workers and they achieve greater goals in less time,
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The career discussion of each employee takes place, by which the company emphasises on the development of the that particular employee and on a system of 360-degree feedback. It is basically a personal development tool which helps in providing feedback from a group of people with whom the employee works. This also helps employees to understand the behaviour, strengths and weaknesses within the workplace. The idea of the programme is to 'Take People with You' and 'To Gain the Hearts and Minds of Others' in order to improve along with the people around and also to get things done
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