The strategic staffing process is guided by a set of staffing goals (process and outcome goals) that are logically linked with the company’s business strategy, culture and values. CHERN has managed to create a competitive advantage by providing quality products and the best customer service in the industry. Superior quality customer service is the company’s business strategy and this is linked to a very aggressive growth strategy for the next 5 years. The table below helps to understand the implications that the business growth strategy has on the staffing process at the company. The positions highlighted on the table are the positions that CHERN has to focus on because they are the core drivers of the company’s performance and they make …show more content…
Develop: Offer training, career development and support to take advantage of talent and help them achieve results. Retaining: Retains valuable talent. View employees as investors and not costs or assets. Respect applicants and employees, as we believe the company benefits from them as the same way they benefit from the company, and they are vital for our success. Recruiting and selection: Hires employees that relate to the corporate culture and makes the process transparent and gives as much information as possible to avoid mismatching. Develop: Gives employees empowerment and training to make them feel more comfortable at work. Retaining: We understand the investment employees are doing in the company and therefore we offer competitive benefits and wages. Have high ethical standards and a strong corporate culture of respect Treat employees and applicants with respect and fairness. Recruiting and Selection: Transparent and well informed process. Develop: Provides well timed and appropriate feedback and offers personalized training to help employees achieve goals. Retaining: Clear reward system and promotes based on merit. Talent Philosophy At CHERN’s our greatest strength lies on the talent, set of skills and empowerment of our people. We are committed on attracting, growing and retaining the most talented people in the retail industry by creating a fair and positive environment where they can feel cared and comfortable,
* Set developmental goals with each employee. These goals focus on building the employee’s expertise, skills, and abilities. The idea is to make strengths even stronger, as well as to develop the areas in which the employee’s knowledge and skills are deficient. As you provide your team members with these developmental goals and support them to attain them you will be building the company’s future and displaying to your team that you are there to support and develop their career.
Recruitment and selection is the process that organisations use to attract potential employees and then choose the best person for the job.
Chern’s, a well known retail establishment whose major focus is on providing excellence in customer service, was founded by a brother and sister team, Ann and Ryan Chern. The company employs 19,000 employees (full and part time) across 28 states and has 140 stores mainly in the Eastern and Midwestern United States. Chern’s was built around a foundation of hiring sales associates who go above and beyond to ensure they provide great service by offering
Every business in the global market has to have some sort of staffing strategy in order to be successful. Tanglewood Retail store is one of the big and puplor retailers among 12 regions locally and ovbersees. After I examined the report that you provide me with, I have analyized the stafffing strategy decisions as below with my recommindiation.
Core Results Consulting | Strategic Analysis: Chern Report | Date: 2014 Strategic Staffing for all of your organizations short and long term needs Table of Contents Executive Summary …………………………………………… ……………………………………………………………………………………. Recommendations Strategic Staffing Planning Process …………………………………… …………………………………………………………………… 4 Figure 1 – Economic Conditions 5 Disparate Impact Analysis ……………………………………………………………………………………………………………………….6
Training must be addressed in such a way that it covers the employees’ performance-development needs and is in accordance with their job descriptions.
It is refreshing to have an employer declare its most important guiding principle is its ‘commitment to members.’ Investing in its personnel by providing “education, personal enrichment and professional development that enables them to utilize their individual strengths to achieve our collective mission of offering the highest quality of service to the public” (CSP, 2011).
Chern’s also has a history of promoting from within, thus viewing employees as long term investments. With the autonomous nature of each store, the company must put a certain amount of stock in the acceptance of other ideas and best practices. Knowing this, and wanting to maintain the culture that has built their success thus far, the staffing strategy starts to come into a clearer objective and focus. The HR Strategy and challenge to acquire, develop, and retain an employee base that has long term career goal and is diverse based upon the demographics of each of the markets that the corporations has stores located. The Staffing Strategy to recruit and hire based upon the model of looking for employees that will be invested with the company on a long term basis and diverse based upon the various market demographics, will require at minimum some form of centralized HR administration to oversee the corporate objective, legal compliance, retention of top performers and mentoring at all levels within the organization. All of this to be done naturally while holding a high ethical standard and treatment of its employees on a fair and consistent basis.
With reference to Exhibit 1.7 in the textbook, I think that of the staffing quantity and staffing quality strategies listed; that developing talent, internal hiring, and exceptional workforce quality are the fundamental strategies to implement. By utilizing these differentiation strategies, Tanglewood would continue its strong culture. Tanglewood must differentiate themselves from their competition; companies like Target and Kohl’s. Tangelwood can accomplish this by having the best staff that delivers a positive experience their customers, thus, making their store standout from their competitors. These strategies will help maintain a positive work atmosphere and build a strong relationship among
We want to treat staffing as an investment. Investments in recruiting staffing and retaining employees will allow Chern to cut costs, especially training costs. They are seeking long-term employees and these are the people who are helping turn the company into a profit making business. This wouldn’t be viewed as a cost to Chern because without their skills and assistance, the company would not have such a high success, therefore would not be making high profits or have the ability to grow their business.
Select an organisation and a group of employees. This can be an organisation in which you have experience (as a worker or a client). These employees are expected to develop the knowledge, skills or attributes (think about the characteristics of the organisation and the group i.e. their role/s). Identify three methods used to train and develop these employees and discuss the advantages and disadvantages of the methods and identify how they could be improved for training and developing employees.
Staffing will be tailored to the specific needs of the client. We provide a sound approach, intelligent selection, management commitment, and good planning leadership to enable firms to achieve their strategic objectives within a logical and reasonable framework to minimize staffing issues. We help provide the human attributes that can enable an organization to flourish and maintain sustainability in an uncertain world.
Firstly, recruitment is the process of searching for candidates who will be qualified to meet the desired positions in the company. Figure 1.1 shows the four step process in recruiting potential prospects into any company. This process will determine the best means of hiring qualified employees. “Its purpose is to ensure that the required number of applicants with the required skills is generated at minimum possible cost; to eliminate poorly qualified candidates, thus improving the success rate of the selection process; and to help the firm meet its employment equity goals by attracting a diverse applicant pool.”
Training and development activities include: Inductions, Health & Safety training/law, organisation and delivery of training courses, structuring appraisals & Personal Development framework, holding, recording and updating training information and managing training budgets.
Staffing has been an important aspect in all types of organizations’ development. More and more companies have noticed a good staffing plan could increase productivity and reduce operation costs in terms of lower turnover rate and transition costs. Good staffing could be able to minimize cost in order to maximize profit, because it could assist the company to stay more competitive within the industry. According to the definition by Dr. Green, “staff is the process of identifying work requirements within an organization; determining the number of people and the skills necessary to do the work; and recruiting, selecting and promoting the qualified candidates. It is the selection process of