health

‘The providers had failed in its legal duty to notify the Care Quality Commission of serious incidents including injuries to patients or occasions when they had gone missing.’

Of course there will be important conflicts of interest between service users and their carers which will need to be faced up to at an individual level. But services should not be provided by exploiting the personal commitment and dedication of carers. Families who care for individuals whose behaviour presents challenges are subject to considerable and continual stress, both physical and psychological. Although staffs is not permanently on duty as family carers can be, they are still subject to the same stresses when supporting people whose behaviour challenges. This is true even in settings which aim to do no more than contain people. Similar concerns apply to staff as to carers. The higher aspirations often found in progressive services impose extra strain on staff and here too it is important to balance the demands of working constructively with people who can be very difficult, day in and day out, with the needs of individual staff for emotional and practical respite and ongoing support. Demographic changes and rising expectations will

Create an information leaflet about person-centred care, aimed at individuals who use the service and their families.

In both cases there does not appear to have been a governing staff body taking a stand and putting a stop to these behaviours, and no-one reported anything to the governing body CQC (care quality commision) or social services until sygnificant harm had already come to the residents of both these care homes. If these homes had a governing member of staff to ensure all care standards are met, where was their accountability. CQC are the governing body for all health and social care settings, they set out care standards and legislations and requirements that are to be met in each setting. These requirements and standards are normally brought into place by using company policies and procedures, to protect all parties they may vary slightly, but all have to comply with the standards set out in legislations. There are a number of agencies that work together to ensure staff are vetted. The government commisioned the bichard inquiry (2002) and it looked at the way recruitment was carried out, the inquiry led to the safegaurding vulnerable groups act 2006 and the vetting and barring schemes. Which are run by the

Some health care professional who are not committed to the care value base may treat service users unfairly. For example, a care worker that is not demonstrating the role of empathy may not want to listen or respect the ideals of the service users because the care worker is not in their position and do not see things from service users point of view. It is important for health care professionals to be committed and being honest with themselves in order to make sure that they are providing equal care to their service users. Careful use of language

This presentation is going to talk about person- centred care, confidentiality, respecting privacy and dignity and protecting from risks and harm. The common core principles are important to every Health and Social Care setting as they provide a basis for a general understanding of promoting good mental health and recognising signs of poor mental health among everyone receiving care and support. The aim of care home are to meet the identified needs of individuals who live in that home. An older person might need to live in that care home for years. It is important for staff to be aware of responsibilities in delivering care to support the individuals who live at that home. These common principles of health will help develop the workforce that respond confidently to the individuals and supporting the life they are leading.

My responsibility as a care worker is to be aware of the various policies and legislations that will facilitate good practice when supporting my clients to access services and facilities. I am also expected to monitor and evaluate the service provided to ensure it is meeting the needs of the client.

The home shut down and many members of staff were suspended. The members of staff involved in the abuse were all punished and some receiving prison sentences after being found guilty of physical, emotional and verbal abuse. Ever since this case there has been many changes made to how care homes and residential services are regulated especially through CQC.

Every health professional has a legal obligation to patients. Nurses as part of the health care team share an important role in the quality and safe delivery of patient care. They have the major responsibility for the development, implementation and continuous practice of policies and procedures of an organisation. It is therefore essential that every organization offer unwavering encouragement and resources to support their staff to perform their duty of care in every patient. On the other hand, high incidences of risk in the health care settings have created great concerns for healthcare organizations. Not only they have effects on patients, but also they project threat to the socioeconomic status. For this reason, it is expected that all health care professionals will engage with all elements of risk management to ensure quality and safe patient delivery. This paper will critically discuss three (3) episodes of care from the case study Health Care Complaints Commission [HCCC] v Jarrett [2013] Nursing and Midwifery Professional Standards Committee of New South Wales [NSWNMPSC] 3 in relation to Registered Nurse’s [RN] role as a leader in the health care team, application of clinical risk management [CRM] in health care domains, accountability in relation to clinical governance [CG], quality improvement and change management practices and the importance of continuing professional development in preparation for transition to the role of RN.

This unit develops understanding of the values and principles that underpin the practice of all those who work in health and social care. The essay consider theories and policies that underpin health and social care practice and explore formal and informal mechanisms required to promote good practice by individuals in the workforce, including strategies that can influence the performance of others. The first part of this essay will consider how principles of support are implemented by using Overton house residential care home to evaluate and explain how principles of support are applied. Key concepts such as person-centred approach and dilemmas and conflicts arising from the

In this report I will be investigating how care services meet the needs of individuals by firstly analysing the needs of an individual using care services. Then I will go on to explain the roles of the care planning process in identifying needs, and explain the features of a positive care practise. After explaining that, I will analysis positive care environments and evaluate how they meet needs before finally explaining the role of legislation in promoting a positive care environment.

Staff working in partnership with a service user’s family will become more aware of families' individual needs, and know more about an elderly person's home context, thus enabling them to be aware of how the care home is different or similar to their own home and understand the elderly person’s behaviour with this in mind.

This importance of compassion is highlighted in numerous healthcare documentations which state that nurses should provide care that is compassionate (Francis 2013). An incident which occurred in a general hospital in Staffordshire over 50 months between January 2005 and March 2009 led to between 400 and 1200 patients dying due to poor care. Robert Francis published his report on the failings of Mid Staffordshire Foundation Trust which examined causes of the incidents. Since this incident the issue of patent safety and care quality has been in the public eye more than ever. The Francis report has made 290 recommendations which include; openness and transparency throughout the healthcare system, essential standards for healthcare providers, improving compassionate care and stronger healthcare leadership. It is also essential to focus and provide increased education and training on compassionate care (Francis

1.1 – understand the role of the social care professional – analyse the role of a social care professional in social work/community

References and police checks will be considered before employing staff. Disciplinary measures will also be taken against staff found guilty of unprofessional or other form inappropriate behaviour in the work place. All these steps will go a long way to correcting all the shortcomings identified in ABC Care Home and repositioning it as a high quality and safe care service provider.