health

850 Words Dec 10th, 2013 4 Pages
Scenario: ABC Care Home is situated in London and caters to care needs of vulnerable people. The service users come from diverse ethnic and religious background and have varied physical and medical needs. (You may choose the category of service users you work with).
Assuming you are a care worker working in this Care Home providing care services to the service users:1.1 Explain how principles of support are applied to ensure that individuals are cared for in health and social care practice 1.2 Outline the procedure for protecting clients, patients, and colleagues from harm.1.3 Analyse the benefit of following a person-centred approach with users of health and social care services1.4 Explain ethical dilemmas and conflict that may arise
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3.2 Analyse how social processes impact on users of health and social care services. 3.3 Evaluate the effectiveness of inter-professional working
TASK 4
Today CQC publishes the findings following an inspection of services provided at ABC Care Home Ltd. After considering a range of evidence inspectors conclude that the registered provider, ABC Care Home Ltd, had failed to ensure that people living in the Care Home were adequately protected from risk, including the risks of unsafe practices by its own staff.
The report concludes that there was a systemic failure to protect people or to investigate allegations of abuse. The provider had failed in its legal duty to notify the Care Quality Commission of serious incidents including injuries to patients or occasions when they had gone missing.
Inspectors said that staff did not appear to understand the needs of the people in their care, adults with learning disabilities, complex needs and challenging behaviour. People who had no background in care services had been recruited, references were not always checked and staff were not trained or supervised properly. Some staff were too ready to use methods of restraint without considering alternatives.
Inspectors who visited ABC Care Home considered taking urgent action to close the center, but decided that it was in the best interests of the patients to allow NHS and local authority commissioners further time to find alternative placements.
CQC ensured that

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