1. Introduction
In today 's high competitive business world, success is dependent on how efficiently and effectively an organization can develop and utilize its information and knowledge resources(Carlsson etc, 2002). Therefore, there are many dispute on information and knowledge management. The purpose of this essay is to discuss the relationship between Information management(IM) and knowledge management(KM), then argument about whether KM is important for an organization. In order to make sure essay have a clear structure, this essay main divided into four parts (from Part 2 to Part5 ): Part 2 will introduce what is IM and KM, the benefits of IM and KM, the relationships amongst data, information and knowledge, and then this paper will introduce the relationship between IM and KM; Part 3 will analysis case study of good knowledge management in Xerox company; Part 4 will analysis case study of bad knowledge management in NASA; Part 5, this essay will give an argument result to you in conclusion.
2.1What is Information Management?
Information Management (IM) is a broad conceptual term that has a different meanings and interpretations among different constituencies. There are major three definitions of IM are as follow:
• (Detlor, 2010) Defines Information Management is “the management of the processes and systems that create, organize, store, distribute, acquire, and use information. The purpose of information management is that to help people and enterprises access,
Information Management has to do with capturing information, efficient planning, organizing and evaluating the information to interpret for an organization to make well informed decisions. (Hinton, 2006) The main reason organizations depend on information is to improve its overall management in
Information management is a conscious process that needs to be planned. Having regular updates of the business is information gathered and this assists in any decision making. This is to be used by the business and is most useful at the starting point of the decision making process. The information gathered should be used at all levels of the business not just at senior management positions.
Information Management is one of the organizational management chapters in the JACHO Accreditation Manual for Hospitals. According to this document, organizations must have well-developed processes for managing of patient data, including, but not limited to, initial recording, retrieving, reporting, and displaying of all patient-related information associated with specific patient care activities1.
Information Management is one of the organizational management chapters in the JACHO Accreditation Manual for Hospitals. According to this document, organizations must have well-developed processes for managing of patient data, including, but not limited to, initial recording, retrieving, reporting, and displaying of all patient-related information associated with specific patient care activities1.
Information systems (IS), technically are a set of interrelated components that collect and retrieve information, process and store it and support the organization in decision making. Information Technology (IT) is a shared technology and provides the platform for specific information. It consists of hardware and software for a business to achieve their objectives. Included is the computer systems, the computer, any hand-held devices, software the company needs to operate and storage. (20)
Information Management is the collection and management of information from one or more sources and the distribution of that information to one or more audiences.
2. Management Information Systems is a system that contains technology, information, and people, which are used to resolve business problems, such as the price of a product or other problems.
Information is the lifeblood for decision makers. One of the ways, firm collect information is through a marketing information system. MIS is a process that first determines what information Marketing Managers need then it gather, sort, analyses, store and distribute relevant and timely marketing information system uses. The MIS system includes four important components.
Meeting information requirements of management is a key focus for many organizations. Companies are constantly looking for ways to improve how they manage information. Information is essential for any decision making process and day-to-day operation. Therefore, it is important that information is managed and disseminated properly throughout the organization. Management use information to establish policy and strategic planning.
Information: It is interpreted data which has been given meaning. It answers questions such as “who”, “what” and “where”. It is data which is organized and structured.
Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences; is also particularly critical to businesses that work in conjunction with other businesses, so the two must share information with, or transfer information to, each other. In addition, businesses with more than one department or unit can use the MIS to compile information in one central location, thereby preventing information loss.
Within the Army organizations of today knowledge management plays a huge role in the dissemination of information to the unit and it’s soldiers. This is no different for the aviation unit in which I operate. This information can be found in FM 6-01.1, Knowledge Management Operations. It defines knowledge management as the process of enabling knowledge flow to enhance shared understanding, learning, and decision-making. But when the unit was surveyed about their understanding of knowledge management the results were surprising.
Existence of an information system (IS) department in an organization got recognition as an important asset since two decades back. The main objective of having an IS department in an organization is to process the raw data available as input from organizations’ resources and transform it into meaningful information as output. Good quality information can be used effectively in managing organizations’ operations.
Management information system refers to the science and art of collecting, storing, gathering, disseminating and analyzing information that help in decision making when dealing with management of an organization. The emphasis of management information is to improve the operation and production of a given company through the help of information technology. Currently, there is more emphasis on computer networks, database systems, human-computer interaction, security of information, intelligent systems, e-commerce (budding, pricing, infrastructure design and bundling)’ knowledge management, and evolution computation.