CURRENT POLICIES AND PRACTICES
In order to maintain a competitive edge and consistently reduce staffing issues, many companies have turned to alternative methods of staffing. As companies continue to ‘change with the times’, so do their staffing needs. Therefore, the traditional hiring of a full time employee is not the only option. Companies have turned to more effective ways of getting the job done. They are using outside sources to recruit employees.
United Healthcares hiring practices will be utilized in this report to identify the ways in which a company fills its open positions. First there is the process of finding external candidates for a position. The company uses a variety of sources to recruit these candidates:
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“Chimes is a web-enabled vendor management program that makes the ordering of temporary agency workers a one-stop shop for all of United Health Group's business segments. Chimes services include:
· Contractor procurement
· On-line reporting
· Invoicing consolidation
· Electronic timesheets and expenses
· Program measurements and reports
Other ways in which United Health staffs are more the traditional form of college recruiting and employee referrals. These old fashioned ways of hiring are effective and continue be successful. However, the use of these more sophisticated outlets mentioned above have proven to be just as successful.
RESEARCH AND CURRENT THINKING
The staffing policies, which United Healthcare uses, are like that of many other organizations. Lots of companies today are using the same or similar sources to fill their positions. There staffing policies are often reviewed to ensure that they are similar to that of their competitors.
Unfortunately, like many other companies, United has had to go through the process of downsizing with in the last two years. Downsizing is basically defined as cutting staff and eliminating positions. Many companies go through this process as a result of needing to cut expenses. This process
“UnitedHealthcare provides network-based health care benefits for a full spectrum of customers in the health benefits market” such as students and individuals; sole proprietorships to multi-site, large national employers; promotion of health benefits to Medicare retirees and beneficiaries; and provides Medicaid and community programs (UnitedHealthcare, 2010). UnitedHealth Group 2012 revenue was $11.3 billion. The company is continuously growing through various mergers and acquisitions within the US and Europe, increasing members and revenues (Keepournhspublic, n. d.).
1. Ch 1, page 60-61, question 4: What is “evidence based HR”? Why might an HR department resist becoming evidenced based?
2. Give some examples of ethical issues that you have experienced in jobs, and explain how HR did or did not help resolve them.
In a way it gives these employees an unfair advantage compared to employees being recruited in other ways. If managers are making it a goal to find qualified new hires, it is best if they use kiosks or staffing agencies rather than a method of relying on referrals.
The objective is to address the needs and the concerns of the organization to develop an effective method to recruiting. This method must be beneficial economically, as well as, productive in recruiting the best possible talent needed. A strategy must be developed along with a guide that will be shared by all locations and at all levels. In creating this method, different forms of recruiting will be employed to ensure that the target audience is reached effectively.
SEIU-UHW is a powerful, cutting-edge union of healthcare workers leading for better health, quality care, and good jobs. With 80,000 to 90,000 thousand members working in nearly every part of the healthcare industry, SEIU-UHW is the premiere, pre-eminent front-line voice on healthcare in California and has members with a creative, innovative and bold strategies to improve healthcare workers’ standard of living and make California the healthiest state in our nation; but can only make it happen with great members, Organizers and leaders utilizing award winning strategies and education campaigns and plans to reach the masses of workers throughout California.
How positions are filled: Although there is no perfect formula for hiring, the best advice is to start well in advance of a hiring need. The HR professional needs to assess the role/need in terms of knowledge, skills, abilities (KSAs) before writing a job description and posting a vacancy. They are also critically involved in writing interview questions and establishing valid and reliable rating criteria for selection. When interviewing and selecting candidates, the HR practitioner must also ensure that all involved employees are knowledgeable of legal and ethical standards.
There should be a more efficient methods to make the resources for the hiring process for employment. Some organization has outsourced jobs due to the restrain of the economic for the past few years in the United States (McCann, 2013). This will show the improvement for the hiring process of personals over the next few years for various positions. This trend has improved in the last two years due to funds provided by the stimulus package for changes in health care services. For example, the development of work place mobility has enhance the hiring process in the health care sector. This is because the demographic of The United States has been changing over the pass few years. This has led to a better improvement of increasing fairness in the work place over the years. There has to be a way these health care organization has to deal with changing demographic of the country and strategic training on hiring process is one of the efficient way. These trends that are affecting the way people are going to be hired in the future due to these gaps. One way is that the HR department should become a strategic partner in dealing with issues in a health care organization.
In the near future, Universal Health Services (NYSE: UHS) would be an ideal organization to be employed by. Universal Health Services is an excellent publically traded organization who serves the community in the healthcare market industry. In the healthcare industry, it is vital that an organization’s budget plan and control be retained and handled precisely within the company. Budget planning allows an organization to implement a goal for the business through staffing, organization, and direction.
In all of the U.S, United Healthcare is the only health carrier that has been working towards improving the effectiveness as well as quality of healthcare for people belonging to all the various nations. This organization has been trying to make the medicines more accessible to the people who need them; they have been trying to implement the services that could be used by the masses not only in terms of cheaper costs but better accessibility as well.
Under this approach, as an example, United averages on any given day about 27,000 members in an inpatient setting and another 14,000 members receiving services in a skilled nursing facility. These members are managed by 2,000 clinical employees working with attending physicians to achieve optimal quality outcomes and having proper discharge plans in place when members leave the facilities in order to prevent unnecessary readmissions. United also expects to make one million house calls and home visits for its Medicare members aimed at enhancing adherence in care plans and closing care gaps.
Human Resource Management involves a wide array of functions that encompasses the time from when an employee enters an organization to the time the employee leaves the organization. The specific activities that are involved in HRM include job design and analysis, recruitment, orientation and placement, development and training of the personnel, employee remuneration, and performance appraisal (Aswathappa, 2007: 5). This paper shall focus on three main activities which are recruitment, training, and personnel development. When it comes to recruitment, it is incumbent upon the Human Resource Manager to bring into the workforce, employees that are both wiling and competent to accomplish specific tasks. The work of recruitment goes hand in
The adoption of the above recruitment and selection steps by health care organizations will help in enhancing the productivity of their employees therefore will help in sustainable development and growth of health care industry (Nickson, 2013).
Whether a healthcare organization is supports unions or is against them, it should have a policy on unionism, and this policy should be communicated to its employees. Fried and Fottler (2015) explain that a positive labor-management relationship begins with this policy. A unionization policy will often include policies concerning wages, benefits, hours and conditions of employment, which Gamble (2011) says are the most common reasons for unionization. With clear policies and procedures regarding unionization, an employee can find the information they need regarding the most common reasons for unionization and proceed through the correct channels for change. A policy also shows that management understands that each employee is important and deserves respect and that time and thought goes into employee relations (Fried and Fottler, 2015). An employee can also see and understand the implications of unionization with a clearly outlined unionization policy (Gamble, 2011).
Staffing has been an important aspect in all types of organizations’ development. More and more companies have noticed a good staffing plan could increase productivity and reduce operation costs in terms of lower turnover rate and transition costs. Good staffing could be able to minimize cost in order to maximize profit, because it could assist the company to stay more competitive within the industry. According to the definition by Dr. Green, “staff is the process of identifying work requirements within an organization; determining the number of people and the skills necessary to do the work; and recruiting, selecting and promoting the qualified candidates. It is the selection process of