1) Read the following descriptions of managers and determine which would be best served by a narrow span of control. Multiple Choice manager of a real estate brokerage president of a pharmaceutical company shift supervisor of a fast food restaurant director of a university library

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter10: Designing Organization Structure
Section: Chapter Questions
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1) Read the following descriptions of managers and determine which would be best served by a narrow span of control.

Multiple Choice

manager of a real estate brokerage

president of a pharmaceutical company

shift supervisor of a fast food restaurant

director of a university library

2) A toy manufacturer, Kid & Play, operates its own design unit, but subcontracts the other business functions, such as engineering, assembly, HR, and distribution. Kid & Play’s structure is best described as

Multiple Choice

hollow.

modular.

horizontal.

virtual.

3) The commercial furniture manufacturer, Office Designs, utilizes a structure that includes functional divisions, such as accounting and production, and a divisional chain of command, such as the residential facilities and office divisions. For example, Neveah, a salesperson, reports to the sales manager and the office products manager. Business Designs has a

Multiple Choice

modular structure.

customer divisional structure.

matrix structure.

geographic divisional structure.

 

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