1. Discuss the behavior of Steve Preston, the divisional manager. Was the decision to produce for inventory an ethical one? 2. What should Bill Fremont do? Should he comply with the directive to emphasize the increase in profits? If not, what options does he have? 3. Identify any standards from the IMA Statement of Ethical Professional Practice that apply in this situation. Discuss.
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- When the idea first occurred to her, it seemed like such a win-win situation. Now she wasn't so sure. Marge Brygay was a hardworking sales rep for Inspire Learning Corporation, a company intent on becoming the top educational software provider in five years. That newly adopted strategic goal translated into an ambitious, million-dollar sales target for each of Inspire's sales reps. At the beginning of the fiscal year, her share of the sales department's operational goal seemed entirely reasonable to Marge. She believed in Inspire's products. The company had developed innovative, highly regarded math, language, science, and social studies programs for the K— 12 market. What set the software apart was a foundation in truly cutting-edge research. Marge had seen for herself how Inspire programs could engage whole classrooms Of normally unmotivated kids; the significant rise in scores on those increasingly important standardized tests bore Out her subjective impressions. Bur now, just days before the end of the year, Marge's sales were $1,000 short of her million-dollar goal. The sale that would have put her comfortably over the top fell through due to last-minute cuts in one large school system's budget. At first, she was nearly overwhelmed with frustration, but then it occurred to her that if she contributed $1,000 to Central High, the inner-city high school in her territory probably most in need of what she had for sale, they could purchase the software and put her over the top. Her scheme would certainly benefit Central High students. Achieving her sales goal would make Inspire happy, and it wouldn't do her any harm, either professionally or financially. Making the goal would earn her a $10,000 bonus check that would come in handy when the time came to write out that first tuition check for her oldest child, who had just been accepted to a well-known, private university. Initially, it seemed like the perfect solution all the way around. The more she thought about it, however, the more it didn't quite sit well with her conscience. Time was running out. She needed to decide what to do. 1. Donate the $1,000 to Central High, and consider the $10,000 bonus a good return on your investment.CASE STUDY 1: A STORY OF A YOUNG GRADUATE Fadili, a young graduate from a local university had been hired as an independent contract engineer for a division that needed a short-term structural analysis confirmation. The division needed an independent confirmation to obtain financial support from the headquarters in order to continue a project. After performing his duty, Fadili discovered that there were some structural deficiencies in the project proposed by the division. Fadili reported the problem to Anum, the headquarters’ project controller. She realized that no confirmation would be given because the project did not meet the company’s standards. Encik Aman, the project manager of the division was very upset when he heard the news. He was so confident that the project would generate high profits for the organization. He called Anum, who was also his niece, to discuss the matter. He asked Anum to revise and change some of the information reported by Fadili. He believed that…Case Study The directors of Megatron have decided to revise the executive pay structure to make it more performance-related. They have formed a new remuneration committee, which is to be chaired by Lord Footler, who is also chairman of Boxers Bank plc. Three other non-executive directors would be appointed, chosen by Lord Footler and Megatron CEO Sir ‘Billy’ Bustler. The performance measure used was to be based on the share price and the financial director was instructed to ensure that performance targets and profit forecasts were met and that there was no financial ‘bad news’ that might shake the confidence of investors. Sir Billy told him privately to transfer funds from the subsidiary companies based in low-disclosure tax havens to prop up profits if necessary. The share price was to be measured against a moving average share price of a ‘bundle’ of shares in companies which comprised a ‘typical portfolio’. These shares were carefully selected by Lord Footler and Billy Bustler. Most…
- Case Study The directors of Megatron have decided to revise the executive pay structure to make it more performance-related. They have formed a new remuneration committee, which is to be chaired by Lord Footler, who is also chairman of Boxers Bank plc. Three other non-executive directors would be appointed, chosen by Lord Footler and Megatron CEO Sir ‘Billy’ Bustler. The performance measure used was to be based on the share price and the financial director was instructed to ensure that performance targets and profit forecasts were met and that there was no financial ‘bad news’ that might shake the confidence of investors. Sir Billy told him privately to transfer funds from the subsidiary companies based in low-disclosure tax havens to prop up profits if necessary. The share price was to be measured against a moving average share price of a ‘bundle’ of shares in companies which comprised a ‘typical portfolio’. These shares were carefully selected by Lord Footler and Billy Bustler. Most…CASE STUDY 1 You have been recently promoted to the managing director’s position at your organization in Zambia. In your new position, you first compare the actual revenues and expenses of the company with desired results. Armed with this analysis, you formulate the future course of action for your organization by transmitting your revenue and expense analysis to outsiders such as bankers and other analysts and distributed your desired future course of action for the organization to your subordinates. All these groups then provide you with feedback through reports. You are now confident you can lead the company into a prosperous future. Unfortunately, the company has just made changes in the way it manufactures and markets its products. These changes are producing issues associated with employee motivation and satisfaction. The company has sent some of its manufacturing offshore to South Africa, and its plants have been restructured into self-directed work teams. The company has also…You are to read the case study as they appear in your text (See below) Question 1. What management, organization, and technology factors were responsible for McAfee’s software problem? Question 2. What was the business impact of this software problem, both for McAfee and for its customers? Question 3. If you were a McAfee enterprise customer, would you consider McAfee’s response to the problem be acceptable? Why or why not? Question 4. What should McAfee do in the future to avoid similar problems? WHEN ANTIVIRUS SOFTWARE CRIPPLES YOUR COMPUTERS: McAfee is a prominent antivirus software and computer security company based in Santa Clara, California. Its popular VirusScan product (now named AntiVirus Plus) is used by companies and individual consumers across the world, driving its revenues of $1.93 billion in 2009. A truly global company, McAfee has over 6,000 employees across North America, Europe, and Asia. VirusScan and other McAfee security products address endpoint…
- Case Study You're a management consultant and have just spent the day observing Mike, the president of New Electronics Development Inc. Mike, who has been with the firm for just over a year, called you in to help him figure out why several of his product development employees who are responsible for creating new electronic products are such low performers. Mike is in the process of taking over the day-to-day operations and leadership from the founder and owner, who is looking forward to retirement. The company, while currently healthy, is facing an uncertain future in the rapidly evolving world of electronics. Mike knew the firm's future, and his personal success, rested on the firm's ability to develop truly innovative electronics devices. Within the past six months, more than a dozen new products were in the process of being developed and tested. The owner was delighted, but Mike, while pleased, thought his product development teams could do even better. Mike recently developed a…Case Study 1 Responding to a Changing Industry Responding to a Changing Industry Rockwater, a wholly owned subsidiary of Brown & Root/Halliburton, a global engineering and construction company, is a worldwide leader in underwater engineering and construction. Norman Chambers, hired as CEO in late 1989, knew that the industry’s competitive world had changed dramatically. “In the 1970s, we were a bunch of guys in wet suits diving off barges into the North Sea with burning torches,” Chambers said. But competition in the subsea contracting business had become keener in the 1980s, and many smaller companies left the industry. In addition, the focus of competition had shifted. Several leading oil companies wanted to develop long-term partnerships with their suppliers rather than choose suppliers based on low-price competition. Rockwater’s senior management team transformed its vision and strategy into the balanced scorecard’s four sets of performance measures. One perspective included…Case Study: Why the Need to Change Artemio was appointed CEO of Rafol’s Enterprise upon the death of his father. The company went public under the leaders of Artemio and had to adapt to being open and transparent to outside investors. There were pressures from the shareholders to reduce cost and increase profits. In response, Artemio implemented cost cutting measures including downsizing by means of enforcing early retirement of employees who he felt could not cope in the move to digitize the operation of business. As expected, most of the employees were not happy and this affected the morale of their employees. Artemio sought the assistance of Ely Buenaobra, the VP of HR. Ely suggested a comprehensive program wherein it is not just the managers who would be evaluated based on achieving results but even the employees by means of demonstrating to their employees that their performance affects company results. This in turn will show to the shareholders that the company’s primary…
- Case Study: “The Do-It-Yourself Manager” “Joanne was a capable and enthusiastic professional. She was promoted to manage a group of five professionals doing work very similar to her own past assignment. “She began her new position thinking, “I was promoted because of my excellent performance in past assignments. Therefore, I must have greater expertise than any of my subordinates and can probably do most of the work better and faster than they can. I will train them when I have time, but right now I had better concentrate on getting the work out.” “Joanne did not pass on any major assignments to her employees; she did the work herself. As time passed, her hours of work increased steadily and she was less and less available to her peers – and to her own supervisor, with whom coordination was important. Her employees were given only the most routine work, received no training, and actually knew very little about major projects in progress. One actually resigned because of the lack of…CASE DISCUSSION Wambui had been managing the budget department for Faida Bank. Because the work experience gained here was useful, much of the budget analysis work done in the department was performed by a group of management trainees. The trainees tended to be recent college graduates who were ambitious; they expected the budget work experience to be the pathway into the prestigious auditing department. Wambui managed under the assumption that by maintaining an open-door policy her employees would bring any problems to her attention. As a result, she remained in her office and seldom met with the trainees. Instead she would peruse the budget reports they submitted and return them to her secretary without comment. The reports often bore numerous errors which the trainees would be expected to make but which Wambui’s quick persual of the documents did not catch. The department heads throughout Faida Bank who received the erroneous reports would complain directly to the trainee who…CASE DISCUSSION Wambui had been managing the budget department for Faida Bank. Because the work experience gained here was useful, much of the budget analysis work done in the department was performed by a group of management trainees. The trainees tended to be recent college graduates who were ambitious; they expected the budget work experience to be the pathway into the prestigious auditing department. Wambui managed under the assumption that by maintaining an open-door policy her employees would bring any problems to her attention. As a result, she remained in her office and seldom met with the trainees. Instead she would peruse the budget reports they submitted and return them to her secretary without comment. The reports often bore numerous errors which the trainees would be expected to make but which Wambui’s quick persual of the documents did not catch. The department heads throughout Faida Bank who received the erroneous reports would complain directly to the trainee who…