Answered: 1. Enterprise-wide systems provide…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Write A if the statement is true and Z if the statement is false. ___1. Enterprise-wide systems provide management with a powerful tool for managerial decision making. ___2. The trend is to decentralize many of the office functions and services found in the modern organization. ___3. Facilities management is one of the areas giving administrative office managers a new career opportunity. ___4.The trend towards globalization is creating new challenges for administrative office managers. ___5. Roles are defined as those abilities individuals possess that enable them to carry out their specified tasks well. ___6. Human skills can be effectively learned through on-the-job training, but taking courses dealing with human skills are generally ineffective as a means of helping employees improve their human skills. ___7. Frederick Taylor, the father of the scientific management movement, believed in the need to identify one best way to perform a job. ___8. In management theory, the quantitative approach is also known as the operation approach. ___9. Contingency management recognizes the one best way always exists to perform a task. ___10. Total quality management focuses on a number of things, including customer satisfaction

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