10. University Hospital has been concerned with the num-ber of errors found in its billing statements to patients.OAn audit of 100 bills per week over the past 12 weeksrevealed the following number of errors:WeekNumber of Errorsalloe8.1112(a) Develop control charts with z = 3.(b) Is the process in control?Th4 566 3267 343412345670 90

The C chart helps in monitoring the number of non-conformities in a process. Furthermore, the…

Answered: 10. University Hospital has been…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Using samples of 197 credit card statements, an auditor found the following: Sample 1 3 errors Sample 2 3 errors Sample 3 5 errors Sample 4 9 errors 1. what alpha risk would control limits of .0470 and .0038 provide? 2. Using control limits of .0470 and .0038, is the process in control? 3. Construct a control chart for the process, assuming a fraction defective of 2 percent, using two-sigma control limits. Is the process in control?
A process considered to be in control measures an ingredient in ounces. A quality inspector took 10 samples, each with 5 observations as follows: SEE ATTACHED PHOTO Using this information, obtain three-sigma (i.e., z=3) control limits for a mean control chart and control limits for a range chart, respectively. It is known from previous experience that the standard deviation ofthe process is 1.36.
A shirt manufacturer buys clothes by the 100-yard roll from a supplier. For setting a control chart to manage the irregularities (e.g., loose threads and tears), the following data were collected from a sample provided by the supplier. Sample 1 2 3 4 5 6 7 8 9 10 Irregularities 3 5 2 6 5 4 6 3 4 5 Which type of control chart should be used? Construct a control chart with two-sigma control limits. Suppose the next five rolls from the supplier had three, two, five, three, and seven irregularities. Is the supplier process under control? Explain and show work
One of New England Air's top competitive priorities is on-time arrivals. Quality VP Clair Bond decided to personally monitor New England Air's performance. Each week for the past 30 weeks, Bond checked a random sample of 100 flight arrivals for on-time performance. Sample (week) Late Flights Sample (week) Late Flights1 4 16 32 3 17 23 11 18 104 2 19 25 1 20 16 2 21 17 4 22 208 7…
Ngqabutho Ltd produces plastic bottles to customer’s order. The quality inspector randomly selectsfour bottles from the bottle machine and gathers the following data ( see image) 1. Assume that only these six samples are sufficient, and use the data to determine controllimits for an R (range)- and an X (mean) chart. ( 2. Suppose that the specification for the bottle neck diameter is 0.600 ± 0.050 and thepopulation standard deviation is 0.013 in. What are the process capability index and theprocess capability ratio?
Jamison Kovach Supply Company manufactures paper clips and other office products. Although inexpensive, paper clips have provided the firm with a high margin of profitability. Sample size is 50. Results are given for the last 10 samples. Sample 1 2 3 4 5 6 7 8 9 10Defectives 5 8 3 5 6 5 5 4 1 11 a) Establish the control limits to include of the random variation in defectives. UCLp = [ ? ] (enter your response as a number between 0 and 1, rounded to three decimal places). LCLp = [ ? ] (enter your response as a number between 0 and 1, rounded to three decimal places). c) If the sample size were 100 instead, how would your limits and conclusions change? UCLp = [ ? ] (enter your response as a number between 0 and 1, rounded to three decimal places). LCLp = [ ? ] (enter your response as a number between 0 and 1, rounded to three…
One of New England Air's top competitive priorities is on-time arrivals. Quality VP Clair Bond decided to personally monitor New England Air's performance. Each week for the past 30 weeks, Bond checked a random sample of 100 flight arrivals for on-time performance. Sample (week) Late Flights Sample (week) Late Flights1 3 16 32 3 17 23 11 18 64 2 19 35 1 20 26 2 21 17 5 22 228 7 23 39 11 24 110 0 25 211 3 26 112 5 27 013 2 28 114 2 29 415 7 30 5 a) The overall fraction of late flights is [ 0.04 ] enter your response here (enter your response as a real number rounded to two decimal places.) Using a 95% confidence level, the upper and lower control limits are: Upper control limit (UCLp)= enter your response here [ ? ] (enter your response as a fraction between 0 and 1, rounded to four decimal places) Lower control limit (LCLp) =…
Aspen Plastics produces plastic bottles to customer order.The quality inspector randomly selects four bottles fromthe bottle machine and measures the outside diameter ofthe bottle neck, a critical quality dimension that determineswhether the bottle cap will fit properly. The dimensions(inch) from the last six samples are Assume that only these six samples are sufficient, and use thedata to determine control limits for an R- and an x-chart.
A process considered to be in control measures an ingredient in ounces. A quality inspector took 10 samples, each with 5 observations as follows: Using this information, obtain three-sigma (i.e., z=3) control limits for a mean control chart and control limits for a range chart, respectively. It is known from previous experience that the standard deviation of the process is 1.36. Discuss whether the process is in control or not.
The school board is trying to evaluate a new math program introduced to second-graders in five elementary schools across the county this year. A sample of the student scores onstandardized math tests in each elementary school yielded the following data: Construct a c-chart for test errors, and set the control limits to con tain 99 .73% of the random variation in test scores. What does the chart tell you? Has the new math program been effective?
p-chart and c-chart. Using the appropriate control chart, determine two-sigma control limits for each Problem 4 case:a. An inspector found an average of 3.9 scratches in the exterior paint of each of the automobilesbeing prepared for shipment to dealers.b. Before shipping lawn mowers to dealers, an inspector attempts to start each mower and notes anythat do not start on the first try. The lot size is 100 mowers, and an average of 4 did not start (4percent).
Linda Boardman, I nc., an equipment manufacturerin Boston, has submitted a sample cutoff valve to improve yourmanufacturing process. Your process engineering department basconducted experiments and found that the valve has a mean (J.L)of 8.00 and a standard deviation (cr) of .04. Your desired performanceis f..L = 8.0 ±3cr, where cr = .045. What is the Cpk of theBoardman valve?

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