2. ( A large business process outsourcing company operates 5 days a week (Monday to Friday). The manager estimates that the minimum number of agents required, combined on-site and work-from-home (WFH) setup, to provide prompt service are as follows: 20 for Monday, 18 for Tuesday, 23 for Wednesday, 28 for Thursday, and 32 for Friday. Labor rules state that each agent must work for 3 days a week on-site, and 2 days in WFH setup. For example, an agent who works on-site Monday to Wednesday must be on WFH-setup during Thursday and Friday. Also, the company wants that at least 60% of the workforce for each day are reporting on-site. Formulate the appropriate LP model for this problem to minimize the number of agents to be hired.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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2. (
A large business process outsourcing company operates 5 days a week (Monday to Friday). The
manager estimates that the minimum number of agents required, combined on-site and work-from-home
(WFH) setup, to provide prompt service are as follows: 20 for Monday, 18 for Tuesday, 23 for Wednesday, 28
for Thursday, and 32 for Friday. Labor rules state that each agent must work for 3 days a week on-site, and 2
days in WFH setup. For example, an agent who works on-site Monday to Wednesday must be on WFH-setup
during Thursday and Friday. Also, the company wants that at least 60% of the workforce for each day are
reporting on-site. Formulate the appropriate LP model for this problem to minimize the number of agents to be
hired.
Transcribed Image Text:2. ( A large business process outsourcing company operates 5 days a week (Monday to Friday). The manager estimates that the minimum number of agents required, combined on-site and work-from-home (WFH) setup, to provide prompt service are as follows: 20 for Monday, 18 for Tuesday, 23 for Wednesday, 28 for Thursday, and 32 for Friday. Labor rules state that each agent must work for 3 days a week on-site, and 2 days in WFH setup. For example, an agent who works on-site Monday to Wednesday must be on WFH-setup during Thursday and Friday. Also, the company wants that at least 60% of the workforce for each day are reporting on-site. Formulate the appropriate LP model for this problem to minimize the number of agents to be hired.
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