3.1.The Great North Woods Clothing Company sells specialty outdoor clothing through its catalog. A quality problem that generates customer complaints occurs when a warehouse employee fills an order with the wrong items. The company has decided to implement a process control plan by inspecting the ordered items after they have been obtained from the warehouse and before they have been packaged. The company has taken 30 samples (during a 30-day period), each for 100 orders, and recorded the number of defective orders in each sample, as follows Sample           Number of Defectives           Sample           Number of Defectives      1                                12                                 16                                6      2                                14                                 17                                3      3                                10                                 18                                7      4                                16                                 19                               10      5                                18                                 20                               14      6                                19                                 21                               18      7                                14                                 22                               22      8                                20                                 23                               26      9                                18                                 24                               20     10                               17                                 25                               24     11                                9                                  26                               18     12                               11                                 27                               19     13                               14                                 28                               20     14                               12                                 29                               17     15                                7                                  30                               18   Construct a p-chart for the company that describes 99.74% of the random variation in the process and indicate if the process seems to be out of control at any time.

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3.1.The Great North Woods Clothing Company sells specialty outdoor clothing through its catalog. A quality problem that generates customer complaints occurs when a warehouse employee fills an order with the wrong items. The company has decided to implement a process control plan by inspecting the ordered items after they have been obtained from the warehouse and before they have been packaged. The company has taken 30 samples (during a 30-day period), each for 100 orders, and recorded the number of defective orders in each sample, as follows

Sample           Number of Defectives           Sample           Number of Defectives

     1                                12                                 16                                6

     2                                14                                 17                                3

     3                                10                                 18                                7

     4                                16                                 19                               10

     5                                18                                 20                               14

     6                                19                                 21                               18

     7                                14                                 22                               22

     8                                20                                 23                               26

     9                                18                                 24                               20

    10                               17                                 25                               24

    11                                9                                  26                               18

    12                               11                                 27                               19

    13                               14                                 28                               20

    14                               12                                 29                               17

    15                                7                                  30                               18

 

  1. Construct a p-chart for the company that describes 99.74% of the random variation in the process and indicate if the process seems to be out of control at any time.

 

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