6. In some companies, customer service is carried out by the salesperson. In others, it is the responsibility of a separate department. When would a separate department make more sense? When would it not?

Brief Principles of Macroeconomics (MindTap Course List)
8th Edition
ISBN:9781337091985
Author:N. Gregory Mankiw
Publisher:N. Gregory Mankiw
Chapter1: Ten Principles Of Economics
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6. In some companies, customer service is carried out by the salesperson. In others, it js
the responsibility of a separate department. When would a separate department make
more sense? When would it not?
Transcribed Image Text:6. In some companies, customer service is carried out by the salesperson. In others, it js the responsibility of a separate department. When would a separate department make more sense? When would it not?
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