8. Prepare a table similar to that shown in Problem 7b for cookies sold in a bakery. List what you believe are the three most important customer requirements (not including cost) and the three most relevant technical requirements (not including sanitary conditions). Next, indicate by a checkmark which customer requirements and which technical requirements are related.
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- Determine the order qualifiers and order winners for the restaurant business?A company makes parts that cost $35.00 in material and labor. 92% of the parts are produced defect free and are sold for full price at $110 each. 2% of the parts made must be scrapped. Scrap parts are sold for $8.00 each. The remaining 6% of the parts made must be reworked at a cost of $12.00 each. After rework 1% still must be scrapped and the other 5% is sold at a discounted price of $90 each. a. Draw the tree diagram showing the quality cost situation. b. Determine the earnings per part. c. Determine the cost of poor quality (COPQ). d. Determine the earnings per part and COPQ if the rework operation was shut down and the parts that required reworking were just sold for scrap instead.1. Currently, Product Acre in the low segment has MTBF of 16,000 hours. If MTBF is reduced to 14,000 hours, what would be the effect on material costs? a. Material costs would increase by $ 0.60 per unit b. Material costs would decrease by $ 0.60 per unit c. Material costs would increase by $ 0.30 per unit d. Material costs would decrease by $ 0.30 per unit 2. Given customer needs in the High Segment, which is best way to compete in that segment? a. Source of Competitive Advantage should be Product/Service Differentiation b. Source of Competitive Advantage should be Cost Leadership
- Techno Corporation is currently manufacturing an item atvariable costs of $5 per unit. Annual fixed costs of manufac-turing this item are $140,000. The current selling price ofthe item is $10 per unit, and the annual sales volume is30,000 units.a. Techno can substantially improve the item’s quality byinstalling new equipment at additional annual fixed costsof $60,000. Variable costs per unit would increase by $1,but, as more of the better-quality product could be sold,the annual volume would increase to 50,000 units. ShouldTechno buy the new equipment and maintain the currentprice of the item? Why or why not?b. Alternatively, Techno could increase the selling price to$11 per unit. However, the annual sales volume wouldbe limited to 45,000 units. Should Techno buy the newequipment and raise the price of the item? Why orwhy not?Problem #13: Balanced Scorecard a. List the four areas of a balanced scorecard. Describe each area clearly and concisely. b. Define a KPI c. Pick a real-world company and give an example of a KPI for each balanced scorecard area for that company.8 In the analysis of user needs and requirements of the e-government roadmap development, all the following steps are conducted except: Select one: a. Establishing a user requirements concept b. Development of lessons learned concept c. Analysis of the user needs and requirements through interviews and online panels on the e-government portal d. Evaluation of current portal as well as expectations and future demands
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- Complaints have come to the department manager regarding timeliness of requests for patient information and a decision must be made. Three months ago, Community Hospital opened a 24-hour urgent-care center 10 miles away in a rapidly growing community. Kent Jones, the health information services manager, took part in the planning that included the use of a combined record and one patient identification number. The decision was made to allow electronic sharing of patient records between the facilities; however, at present it is necessary to fax some portions of the record upon request. In the past month, Kent has received four complaints from the urgent care center that records were not faxed in a timely manner. There are 26 employees in health information services. Three full-time employees care for record activity during the day, with one employee devoted to record activity during the evening shift, when a team leader and four other employees are usually in the department. During the…Mary Williams, owner of Williams Products, is evaluating whether to introduce a new product line. After thinking through the production process and the costs of raw materials and new equipment, Williams estimates the variable costs of each unit produced and sold at $8 and the fixed costs per year at $70,000. What other considerations would be crucial to the final decision about making and marketing the new product?What is the difference between interior-point algorithms and the simplex method?