(a) Explain Bensaou's model of relationship management in detail.
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- In short paragraph differentiate between the symbolic view and the omnipotent view of management. include specific examples of each of view to support your answerThe management process involves the following four functions:a. Planning - setting your goals and objectives, and identifying strategies to achieve themb. Organizing - creating a framework and system on how your goals and objectives will be achievedc. Leading - influencing other people to participate in the achievement of your goals and objectivesd. Controlling - measuring and evaluating the extent of the achievement of your goals and objectivesDiscuss how the four functions of management manifest in life in general.Firm size, industry competition, CEO power and discretion and the level of stress a a CEO's job entails are factors in determining what? Select one: a. How large a board of directors an organization must have b. Whether an organization can function internationally c. A CEO's compensation package d. Employees' level of job satisfaction and overall feeling of internal support of their supervisors
- You are a Senior Manager at 123-Logistics overseeing the shipping department. 123-Logistics is a healthy, mid-sized company(similar to UPS/FedEx/DHL) with $350 million in yearly profit and 93% customer satisfaction rating. Currently, your team’s objective is to minimize the amount of late deliveries to ensure customer satisfaction. One day the Finance Director approaches you and tells you that instead of minimizing late deliveries, she wants to prioritize revenue to appease shareholders. The Vice President of Marketing overhears your conversation and suggests that the delivery drivers should instead spend more amount of time on the road to advertise the company logo. This in turn will result in wider brand recognition and more customers. Lastly, the Vice President of Operations joins the conversation to recommend another business objective but is cut off before she can provide a suggestion. From your conversation, • Which business objective do you think is the most important and why? •…You have decided to organize 4 teams of salespeople with10 reliable salespeople per team, what would be the suitable leadership style to manage these 4 responsible teams? a. Autocratic leadership styles b. Authoritarian leadership styles c. Democratic leadership styles d. Free-rein leadership styles1. If your company does business with your relative, there is a conflict of interest: A. Only if you personally benefit B. There is no conflict if your boss says it's acceptable for you to benefit C. If the company finds out you are related to the vendor D. None of these 2. When we describe an individual or group of individuals, we are: A. Stereotyping B. Gossiping C. Labeling D. All of these E. None of these 3. The only power that an individual cannot increase themselves is: A. Reward power B. Legitimate power C. Charismatic power D. Information power
- 1. What was the overarching reason FreshDirect encountered issues with the move to the larger facility? They did not upgrade the technology to meet the demands of the new facility. They did not take into account the need for additional employees. They did not fully test the new technology before switching to the new system. They assumed that customers would remain loyal rather than switching to a closer rival. 2.Suppose you own a mid-size berry farm in upstate New York. You can sell your crops to FreshDirect or a traditional store. Why would you choose to work with FreshDirect over the traditional grocer? Your profits would be higher since FreshDirect works directly with suppliers. You can pay FreshDirect slotting fees to obtain prime shelf space. You would be pit against other farms for the lowest price. You would be required to cobrand products to strengthen the FreshDirect brand. You can set your own…Can you answer it in a short answer? please John was thrilled when, after completing his MPA degree, he was hired to work as a management analyst in the state office of management and budget. During his first year on the job, John impressed his supervisor and coworkers with his excellent analytical and writing skills. Even though his time on the job was short, he had proved himself to be an intelligent, hard-working, and reliable employee. At his 1-year performance review, he received an "excellent" overall rating. Shortly after his 1-year anniversary on the job, a new governor was sworn into office. She had many innovative ideas and changes that she wanted implemented to improve the efficiency and effectiveness of state govern- ment. One of the vehicles she instituted to achieve these changes was the introduction of a statewide "management by objectives" (MBO) program to be administered out of John's office. Although John was relatively inexperi- enced, the unit director believed that…Joseph and Krystal are part of your social group. They joined Missile’s Financial Services together as middle managers. Each one, reports to a different senior manager. These senior managers report to the Managing Director. Once a month after payday, Joseph, Krystal and other members of the social group all try to have lunch together. Joseph is very distressed. ‘I’ve had an horrible week and this morning was the worst!’ He recounts what happen between himself and Nicholas, his manager. ‘Nicholas and I were to meet with a new supplier to finalize a contract. I have been dealing with the supplier all this time, over two and a half months and we just needed to finalize the costing. We had reached an agreement about the cost that both of us were comfortable with. For the past two weeks, I have been trying to get Nicholas to look at the contract and agree the figures etc. We really need this guy’s company. They are fast and have a great reputation for products and services. The price is…
- We have discussed that management is useful in all types of organizations. Consider three types: (i) a Fortune 500 company, (ii) a social enterprise, and, (iii) a technology startup. Discuss the similarities and dissimilarities involved in managing these three types of organizations, particularly considering the four aspects of management. Do you think a manager who is effective in one type of organization can be effective in another type of organization? How can universities prepare students to be effective managers across different types of organizations?Joseph and Krystal are part of your social group. They joined Missile's Financial Services together as middle managers. Each one, reports to a different senior manager. These senior managers report to the Managing Director. Once a month after payday, Joseph, Krystal and other members of the social group all try to have lunch together. Joseph is very distressed. 'I've had an awful week and this morning was the worst!' He recounts what happen between himself and Nicholas, his manager. 'Nicholas and I were to meet with a new supplier to finalize a contract. I have been dealing with the supplier all this time, over two and a half months and we just needed to finalize the costing. We had reached an agreement about the cost that both of us were comfortable with. For the past two weeks, I have been trying to get Nicholas to look at the contract and agree the figures etc. We really need this guy's company. They are fast and have a great reputation for products and services. The price is good…Joseph and Krystal are part of your social group. They joined Missile’s Financial Services together as middle managers. Each one, reports to a different senior manager. These senior managers report to the Managing Director. Once a month after payday, Joseph, Krystal and other members of the social group all try to have lunch together. Joseph is very distressed. ‘I’ve had an awful week and this morning was the worst!’ He recounts what happen between himself and Nicholas, his manager. ‘Nicholas and I were to meet with a new supplier to finalize a contract. I have been dealing with the supplier all this time, over two and a half months and we just needed to finalize the costing. We had reached an agreement about the cost that both of us were comfortable with. For the past two weeks, I have been trying to get Nicholas to look at the contract and agree the figures etc. We really need this guy’s company. They are fast and have a great reputation for products and services. The price is good…