A mechanic at the Department of Maintenance makes minor repairs to faulty golf electric carts. The carts break down at an average rate of 4 carts per day and breakdowns are distributed according to the Poisson distribution. The mechanic can service an average of 6 carts per day with a repair time distribution that approximates a negative exponential distribution. Assume an 8 hour day. a- What is the utilization rate for the mechanic? b- What is the average time in hours that a cart is out of service?

A mechanic at the Department of Maintenance makes minor repairs to faulty golf electric carts. The carts break down at an average rate of 4 carts per day and breakdowns are distributed according to the Poisson distribution. The mechanic can service an average of 6 carts per day with a repair time distribution that approximates a negative exponential distribution. Assume an 8 hour day. a- What is the utilization rate for the mechanic? b- What is the average time in hours that a cart is out of service?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section: Chapter Questions

Problem 52P

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