a. What is the utilization? b. What is the expected number of customers in the system (L)? c. What is the expected waiting time (in hours) for the system (W)?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.4: Important Queueing Relationships
Problem 6P
icon
Related questions
Question

In a M/M/1 queueing system, the arrival rate is 8 customers per hour and the service rate is 11 customers per hour. If the service process is automated (resulting in no variation in service times but the same service rate). What will be the resulting performance measurements? (Round your ansers to 3 decimal places)

a. What is the utilization?

b. What is the expected number of customers in the system (L)?

c. What is the expected waiting time (in hours) for the system (W)?

d. What is the expected number of customers in the queue (Lq)?

e. What is the expected waiting time (in hours) in the queue (Wq)?

Expert Solution
steps

Step by step

Solved in 2 steps with 3 images

Blurred answer
Similar questions
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,