a) The utilization rate of this service system = 0.200.20 (round your response to two decimal places). b) The average downtime for a broken machine = 0.130.13 days (round your response to two decimal places). c) The average number of machines waiting to receive service at any given time = nothing machines (round your response to three decimal places).
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- Virginia's Ron McPherson Electronics Corporation retains a service crew to repair machine breakdowns that occur on an average of λ = 2 per 8-hour workday (approximately Poisson in nature). The crew can service an average of μ = 10 machines per workday, with a repair time distribution that resembles the negative exponential distribution. a) The utilization rate of this service system = 0.200.20 (round your response to two decimal places). b) The average downtime for a broken machine = . 40.40 days (round your response to two decimal places).The manager of Vintage Time Video Machine Parlor is responsible for ensuring that all six of his machines are in good condition. Machines frequently need attention but can normally be returned to service quickly. On an average, each machine requires attention five times each hour. The manager averages 4 minutes per repair.a. What percentage of each hour is the manager fixing machines?b. On an average, how many machines are broken down and waiting for repair?c. On an average, how many minutes in an hour are machines waiting for repair or being repaired?Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean of 2.5 hours per call. Requests for copier repairs come in at a mean rate of 2.1 per eight-hour day (assume Poisson). a. Determine the average number of customers awaiting repairs. (Round your answer to 2 decimal places.) Number of customers b. Determine system utilization. (Round your answer to the nearest whole percent. Omit the "%" sign in your response.) System utilization % c. Determine the amount of time during an eight-hour day that the repairman is not out on a call. (Use your rounded answer from Part b. Round your answer to 2 decimal places.) Amount of time hours d. Determine the probability of two or more customers in the system. (Do not round intermediate calculations. Round your answer to…
- An airline is planning to open a satellite ticket desk in a new shopping plaza, staffed byone ticket agent. It is estimated that requests for tickets and information will average15 per hour and requests will have a Poisson distribution. Service time is assumed to be exponentially distributed. Previous experience with similar satellite operations suggeststhat mean service time should average about three minutes per request. Determine each ofthe following:a. System utilizationb. Percentage of time the server (agent) will be idlec. The expected number of customers waiting to be servedd. The average time customers will spend in the systeme. The probability of zero customers in the system and the probability of four customersin the system.Angkut Deras Hauling Company has two long-trip cars rental servicesinclusive with a driver at Kota Kinabalu International Airport. The companyhas determine during the late-evening hours on weekend, customersrequest driver for cars rental at a rate that follows the Poisson distributionwith a mean of 0.8 per hour. Travel and assistance time is exponential witha mean of 1 request per hour. Find each of the performance measures ofthis waiting line system. a) What is the system utilization rate for Angkut Deras Hauling Company?b) Probability that both drivers will be busy when a customer request.c) The average number of customer waiting in line.d) The average time customers wait for a driver.e) What is the customers average waiting time on arrival?The Universal Manufacturing Company produces a par-ticular product in an assembly-line operation. One of the machines on the line is a drill press that has a single as-sembly line feeding into it. A partially completed unit ar-rives at the press to be worked on every 8 minutes, on average, according to an exponential distribution. Themachine operator can process an average of 10 parts perhour (Poisson distributed). Determine the average numberof parts waiting to be worked on, the percentage of timethe operator is working, and the percentage of time themachine is idle.
- A small town with one hospital has 4 ambulances to supply ambulance service. Requests for ambulances during nonholiday weekends average 0.70 per hour and tend to be Poisson-distributed. Travel and assistance time averages 2.50 hours per call and follows an exponential distribution Use Table 1. a. Find system utilization. (Round your answer to the nearest whole percent. Omit the "%" sign in your response.) System utilization % b. Find the average number of customers waiting. (Round your answer to 3 decimal places.) Average number of customers c. Find the average time customers wait for an ambulance. (Round your answer to 3 decimal places.) Average time hour d. Find the probability that all ambulances will be busy when a call comes in. (Round intermediate calculations to 3 decimal places and final answer to 2 decimal places.) ProbabilityBenny's arcade has six video game machines. The average time between machine failures is 50 hours. Jimmy, the maintenance manager can repair a machine in 5 hours on average. The machines have an exponential failure distribution, and Jimmy has an exponential service-time distribution. a. Jimmy's utilization is? b. what is the average number of machines out of service, that is, waiting to be repaired or being repaired? c. what is the average time a machine is out of service?.You are the manager of a local bank where three tellers pro-vide services to customers. On average, each teller takes 3minutes to serve a customer. Customers arrive, on average,at a rate of 50 per hour. Having recently received complaintsfrom some customers that they waited a long time beforebeing served, your boss asks you to evaluate the service sys-tem. Specifically, you must provide answers to the followingquestions:a. What is the average utilization of the three-teller servicesystem?b. What is the probability that no customers are being servedby a teller or are waiting in line?c. What is the average number of customers waiting in line?d. On average, how long does a customer wait in line beforebeing served?e. On average, how many customers would be at a teller’sstation and in line?
- A mechanic at the Department of Maintenance makes minor repairs to faulty golf electric carts. The carts break down at an average rate of 4 carts per day and breakdowns are distributed according to the Poisson distribution. The mechanic can service an average of 6 carts per day with a repair time distribution that approximates a negative exponential distribution. Assume an 8 hour day. a- What is the utilization rate for the mechanic? b- What is the average time in hours that a cart is out of service?Martin Weir is studying a waiting line for a 9 server system at Market Fresh Foods. The company wants to be sure that its customers enjoy a quality service experience. Martin has studied operations for the past 2 weeks and has determined that on average, a customer arrives every 0.0061 Minute(s) and the average service is completed in 0.0282 Minute(s). Answer the following:. Offered workload rate =4) Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean of two hours per call. Requests for copier repairs come in at a mean rate of three per eight- hour day (assume Poisson). Determine:1. The average number of customers awaiting repairs.2. System utilization.3. The amount of time during an eight-hour day that the repairman is not out on a call. 4. The probability of two or more customers in the system.