According to a recent survey by the Graduate Management Admission Council, employers rank the ability to listen number two among 25 skills they demand in new graduate business school hires, placing it above writing ability, presentation skills, or quantitative analysis. Yet, it is generally acknowledged that of the four primary communication activities—speaking, listening, writing, and reading—listening is the most difficult to master. Discuss why you agree or disagree that listening is the most challenging communication skill to master. Provide an example of a technique to improve listening skills.

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 2OTJVC
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According to a recent survey by the Graduate Management Admission Council, employers rank the ability to listen number two among 25 skills they demand in new graduate business school hires, placing it above writing ability, presentation skills, or quantitative analysis. Yet, it is generally acknowledged that of the four primary communication activities—speaking, listening, writing, and reading—listening is the most difficult to master.

Discuss why you agree or disagree that listening is the most challenging communication skill to master. Provide an example of a technique to improve listening skills.

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