usiness and professional interactions apply advanced technology to facilitate effective communication. However, miscommunication still remains one of the most serious challenges faced by various businesses. Some common examples of miscommunication can be a situation when an employee misinterprets a to-do list and when a customer misreads a company policy.   Describe the two major causes of the miscommunication. Choose one and give releva

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter13: Managing Communication
Section: Chapter Questions
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Business and professional interactions apply advanced technology to facilitate effective communication. However, miscommunication still remains one of the most serious challenges faced by various businesses. Some common examples of miscommunication can be a situation when an employee misinterprets a to-do list and when a customer misreads a company policy.

 

  1. Describe the two major causes of the miscommunication. Choose one and give relevant examples
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