More and more, service companies are recognising the importance of communication and customer service. Prepare a 15-minute presentation for a group of trainees at your workplace. The presentation should include the following: A. Outline FOUR (4) reasons for communication. B. Differentiate the three types of communication that are used in an organisation to meet customer needs. i. Upward communication ii. Downward communication iii. Lateral/diagonal communication Cite FOUR (4) barriers to communication. State FOUR (4) ways to improve communication with customers. C. D.
Q: How can information systems aid in boosting productivity?
A: INFORMATION SYSTEM: An information system is an accumulated set of elements used for collecting,…
Q: Is it (A) True or (B) False that: From a Corporate Social Responsibility perspective, managers are…
A: The organization is running to increase their productivity, so that the profits of the organization…
Q: Questions: ** Is there really an urgency to install a performance appraisal system in ITechnology?…
A: Performance appraisal system is a system which depicts the performance of the employees . It is…
Q: Why training needs vary considerably?
A: The purpose of training is developing the employees and making them capable and competent in their…
Q: why is the Kotter eight-step change model not suitable for organizations with a bottom-down…
A: Change is inevitable and crucial for the business and thus it is important to use different…
Q: It says " Positive mindset opens new avenues, new doors, and new windows for life's opportunities…
A: NOTE: As per the authoring guidelines, solving subjective or opinion based questions is restricted,…
Q: For what purpose HRM managers use forecasting information?
A: Human Resource Management: Human resource management, or HRM, is the department of a company…
Q: Indicate some of the ways in which the employment relationship can be improved upon. (for bullet…
A: The culture of workplace determines its oevrall belief system, values and assumptions which are…
Q: Bureaucracy can be defined as a classical management approach that Group of answer choices attempts…
A: [Hi! Thanks for the question. As per our Bartleby guideline, we are supposed to answer only ONE…
Q: ely uniform in all types of small businesses? Ifnot, what mig
A: Yes, management at different units is different as there are various factors that can prove this-…
Q: What is a lump-sum salary?
A: Compensation management is the program in which HRM tends to identify and set appropriate salary…
Q: What is EI and how is it useful in the workplace?
A: Emotional intelligence can be defined as an ability to understand and manage the emotions in a…
Q: Can financial and non financial motivations minimize the high staff turnover rate ?
A: Motivation is described as an inducement to work. It is a way to stimulate a person to perform at…
Q: Discuss the nature of staffing 2. Explain the steps in the recruitment and selection process.
A: Staffing refers to the process of hiring the right type of candidate for the right job and it is a…
Q: State the disadvantages of external recruiting.
A: The process of recruitment is said as hiring employees and building workforce for the business.…
Q: A contract to sell, even if accepted by the buyer is not an absolute sale. B. FALSE A. TRUE -…
A: Since you have asked multiple questions, we will solve the first question for you. If you want any…
Q: ITechnology has been selling computer hardware, software, and other computer gadgets and accessories…
A: Performance appraisal describes a process for analyzing the individual's performance in the…
Q: identify the common reasons employee voluntarily leave organization.
A: Concept Introduction Employee Turnover is a situation in an organization that determines the extent…
Q: How can discrimination, harrassment, and tardiness affect employees performance and productivity
A: Employee performance and productivity are integral to the success and growth of the organisation. As…
Q: Give an example of each departmentalization.
A: Departmentalization is described as a means through which different activities related to each other…
Q: In Implementing change, there's always anticipated resistance from the various stakeholders affected…
A: Change management can be said as a management through which a company prepares itself for upcoming…
Q: State the challenges faced by managers in network-structured organizations.
A: Network - structured organization can be described as an organizational structure in which more than…
Q: explain how the balance scorecard anf its metrices can be used to strengthen the strategic…
A: Organization- It refers to a collection of an individual, who is included in pursuing the defined…
Q: Corporate social responsibility is a broad concept. Explain the dimensions of social responsibility.…
A: Corporate social responsibility is a responsibility of corporates, business organization towards…
Q: pls s
A: CDS: Credit default swaps (CDSs) are financial derivatives that allow investors to swap or balance…
Q: A firm must decide whether to make a component part in-house or to contract it out to an independent…
A: a product is manufactured then the factory has two ways which it can adapt for producing the…
Q: How can empathy and social skills boost service speed?
A: In today’s increasingly competitive business landscape, providing good customer service is more…
Q: For each Organizational Behavior Model, identify an existing business that you think is a best…
A: ORGANIZATIONAL BEHAVIOR: OB refers to the ways in which individuals interact and behave within…
Q: State the goals of recruiters.
A: Recruitment describes the course of action to attract and hire the right applicants who apply for a…
Q: Explain the process of Recruiting.
A: Recruitment is the process of actively seeking, hiring, screening, selecting and onboarding the…
Q: VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity. (a)Elaborate how VUCA can affect…
A: Since you have asked multiple questions, we will solve the first question for you. If you want any…
Q: Companies need to be able to recognize a variety of different strategies for preserving their data.
A: Data strategy is a process that tells how to manage, and how to analyze data of any business. There…
Q: What is unique with possessing intellectual property assets? Give different forms of intellectual…
A: Introduction- Intellectual property is sometimes classified as a capital asset and is reported as…
Q: Discuss the techniques of performance appraisal.
A: Performance appraisal is a process undertaken by an organization in order to develop its work force…
Q: Create a list of 10 product ideas you want to create in this procuct management with 2-3 sentences…
A: Let us discuss what is product management is: Product management is an organisational role that…
Q: It is essential to have a solid understanding of what a service is and how it operates.
A: Services are special in their kind as they require consumer interaction at the time of service…
Q: Enumerate and briefly discuss leadership risk
A: Leadership can be defined as a quality of an individual or group of individuals that makes them able…
Q: Question 2 Organizational climate does make a difference to organizations' performance because it…
A: Introduction- Yes it's 100% right that organisational climate does make a difference to…
Q: What are the 8 steps of the Kotter model of change management? What are the benefits and…
A: A change refers to a modification in the normal way of performing the task. External and internal…
Q: 1) What are some of the leadership and governance challenges in the healthcare system of your…
A: Powerful leadership is an indispensable part of Healthcare frameworks and has a broad scope of…
Q: Why is quality management and the critical cycle essential to the healthcare manager??
A: The quality management system (QMS) is a process-based, organization-wide system for the continual…
Q: NCIAL MISMANAGEMENT IN SCHOO
A: Features of management: 1. Management is an ongoing procedure. All managers undertake all management…
Q: State line-and-staff structure.
A: Organizational Structure- An organizational structure is a system in a company that will outline how…
Q: How does workplace discrimination undermine organizational effectiveness?
A: Concept Introduction Workplace Discrimination can be defined as the differences that occurs between…
Q: Appraise whether the recruitment and selection processes are effective in ensuring that the right…
A: In an organization employees are the backbone of the company. The managers will select the employees…
Q: Write Mission and Objectives of a Grocery Store and five possible business strategies to achieve the…
A: Assume the name of grocery store to be ABC
Q: What do you think is the difference between the present safety rules compared to the past safety…
A: Workplace Safety Through the Years A look back at the evolution of workplace safety over the last…
Q: Boxes-and-Stuff, a box-packing and mailing company in a small town along the Gulf Coast, lost a key…
A: The given case is about the Boxes-and-stuff company that lost one of its key employees. The accounts…
Q: What describes the day to day atmosphere in an organization
A: An organization is a social entity that has a specific purpose. It is an entity that has been…
Q: 2a. Briefly explain the similarities and differences between Salovey and Mayer's and Goleman's…
A: With an increase in awareness regarding emotional intelligence its application in day-to-day…
Step by step
Solved in 2 steps
- For this assignment, you will work in groups of threes to create a formal topic-to-sentence outline and a full five-paragraph essay [containing an introductory paragraph, 3 body paragraphs and a concluding paragraph], followed by a Works Cited list, and an annotated bibliography of three sources used in the essay. Your essay must be based on ONE of the following question prompts. EITHER 1. Discuss three characteristics of effective communication. OR 2. What are three classes of communication tools used in modern society?Please do not give solution in image formate thanku. This question is all about Purposive Communication. Please answer all the following questions provided below. Explain, discuss, support, and justify all your answers. Thank you and God bless. In a tabular form, compare and contrast Business Correspondence with other kinds of communication like journalistic communication and others. In writing business letters, why is there a need to pay attention to inner and outer qualities? Explain, discuss, support, and justify all your answers. Write a business letter and label the basic parts of it.For this assignment, you will work in groups of threes to create a formal topic-to-sentence outline and a full five-paragraph essay [containing an introductory paragraph, 3 body paragraphs and a concluding paragraph], followed by a Works Cited list, and an annotated bibliography of three sources used in the essay. Your essay must be based on ONE of the following question prompts. EITHER A. Discuss three characteristics of effective communication. OR B. What are three classes of communication tools used in modern society? Additionally, you will state which one of the expository methods [Analysis by Division OR Classification] you chose to guide development of your response to the question, and then provide a two or three sentence justification of that chosen method.
- short amswer Knowing how to communicate in general is an important skill that facilitates the successful execution of the tasks at hand. Please provide examples and explain (1) what are the obstacles of an effective communication, (2) What communication skills are needed for IT staff?Please provide a critique on belows discussions. Agree or disagree. Effective communication is an essential element in any industry. It is a critical component that ensures efficiency, productivity, and positive relationships within organizations and with external stakeholders. Effective communication techniques vary depending on the industry and the specific circumstances. Effective communication in the workplace is not just relaying information to a team member but explaining it in a way they understand (Jolaoso, 2023). Listed below are a few ways to better communication. 1. Active listening: One of the most crucial communication techniques is active listening. Active listening involves paying close attention to what the individual is saying, asking clarifying questions, and providing feedback. Active listening helps to build trust, establish rapport, and foster positive relationships. When someone is listening actively, they might ask questions to understand the information…Submit a communication framework and training plan, in which you: Apply your instructor's critiques of Milestones One, Two, and Three to create a professional plan of action for tackling the technical communications needs in your area of focus. This will serve as a framework and guidelines for creating effective technical communication and will act as the basis for the technical communication training that you will develop for the BOLDFlash management team. It will include a critique of an existing technical communication practice in your area of focus, your methods for adapting the communication practice, and your reasoning for the change. Additionally, in your summary, discuss the adaptation of your plan of action to the two areas of focus that are not addressed in your plan, and what changes you would make in order to reach the target audiences in those other two areas of focus.
- Effective communication skills are essential in various aspects of life, including personal relationships, professional settings, and social interactions. Mastering th Improves our ability to express ourselves clearly but also enhances our c... 's not only to understand others. Through effective communication, individuals can build stronger connections, resolve conflicts efficiently, and convey their ideas with confidence. One significant benefit of honing communication skills is the ability to navigate diverse situations successfully. Whether it's delivering a presentation, engaging in a team discussion, or negotiating a deal, effective communicators can adapt their style and message to suit the context and audience. They possess the art of active listening, allowing them to comprehend others' perspectives and respond appropriately, fostering mutual understanding and cooperation. Moreover, effective communication fosters a positive environment conducive to collaboration and…comprises a, b and c. Please answer all. What is the design of your managerial communication (level of communication, and channel of communication)? Please explain and please give at least one sample to support your clarification. What is the design of your managerial communication for Feedback? And how do you consider the important of feedback and the measures of Effectiveness to your (managerial) communication.4.1 Principles and Functions of Nonverbal Communication. 1. Getting integrated: To better understand nonverbal communication, try to think of an example to illustrate each of the four principles discussed in the chapter. Be integrative in your approach by including at least one example from an academic, professional, civic, and personal context. 2. Getting integrated: As was indicated earlier, research shows that instruction in nonverbal communication can lead people to make gains in their nonverbal communication competence. List some nonverbal skills that you think are important in each of the following contexts: academic, professional, personal, and civic.
- 1. Describe the barriers and importance of listening in oral communication. 2. Explain the 7Cs of communication and their importance in developing good writing skills. 3. Describe the concept and importance of non-verbal communication and identify the difference between non-verbal and verbal communication. 4. Explain the impact of technology on non-verbal communication 5. Explain different types of reports and their purposes. 6. Give an example of an outline structure and format of a formal report. 7. Describe with examples how meaningful visual media (charts, diagrams, images, videos and other visual media) can be incorporated in communication.a. State and explain 4 factors that must be avoided in written communication i. “Pre – writing” is a stage in written communication. Discuss ii. “Editing is a stage in written communication. Discussiv. State 4 advantages and disadvantages in written communication. b. i. From your own understanding, explain the nature of persuasive writing ii. Explain the difference between “Explanative and persuasive writing. iii. In other to be successful in persuasive writing, one must acquire skills of reasoning.Discuss.iv. Discuss the concept of supporting evidence.1. What benefits does effective communication give you and your organization? And whatprocess identifies the negotiated meaning between a sender and a receiver?2. How can organizations and employees benefit from successful teamwork?What is groupthink, and how can it affect an organization3. How do high-context cultures differ from low-context cultures? Your description is includedwith examples.4. Explain clearly the positive and the negative impact of conducting virtual meeting with peoplein different countries5. Explain the difference between direct and indirect approaches to writing business messages,give examples of both approaches in business messages6. As a marketing manager of a musical equipment store, you and your team have beendeveloping some social and digital media to communicate with your customers. The store hasbeen existed for twenty years and sells acoustic guitar, electronic drums, keyboards and otherkinds of high-quality musical equipment. Since the competition is…