An MI MI4 system has an arrival rate of 12 customers per hour. Each server has a service rate of 13 customers per hour. a. What is the utilization factor for this system? (Round your answer to 3 decimal places.) Utilization factor b. If all servers are kept busy, how many services will be completed per hour? (Round your answer to the nearest whole number.)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
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Queuing Models

An MIMI4 system has an arrival rate of 12 customers per hour. Each server has a service rate of 13 customers per hour.
1
a. What is the utilization factor for this system? (Round your answer to 3 decimal places.)
Utilization factor
b. If all servers are kept busy, how many services will be completed per hour? (Round your answer to the nearest whole number.)
Services completed per hour
Transcribed Image Text:An MIMI4 system has an arrival rate of 12 customers per hour. Each server has a service rate of 13 customers per hour. 1 a. What is the utilization factor for this system? (Round your answer to 3 decimal places.) Utilization factor b. If all servers are kept busy, how many services will be completed per hour? (Round your answer to the nearest whole number.) Services completed per hour
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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,