As a manager, if you wanted to change an aspect of your organization’s culture quickly, which of the following should you focus on? A. Employees’ values B. Customer service perceptions C. Company ideology
As a manager, if you wanted to change an aspect of your organization’s culture quickly, which of the following should you focus on? A. Employees’ values B. Customer service perceptions C. Company ideology
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 4EE
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Question
When a positive culture becomes strong enough, employee interactions become more .
Use your knowledge of culture to select the word or phrase that best describes the situation.
As a manager, if you wanted to change an aspect of your organization’s culture quickly, which of the following should you focus on?
A. Employees’ values
B. Customer service perceptions
C. Company ideology
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