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- As a manager, how would you handle an employee who was rude to a customer?What things other than supervisor modeling can organizations do to keep employees safe?Are there things that organizations do that make employees less safe?How might heavy workloads increase the impact of other stressors?When it comes to managing people, managers must be able to create an environment that encourages employee engagement. Based on the course reading as well as your own experiences, identify the areas that a manager must address with employees that will help facilitate and strengthen engagement with their work. For this, you can assume that the employees are already paid fairly and have the appropriate benefits package in place (in other words, pay and benefits are not issues or barriers to increasing employee engagement).Read Lumen Boundless Management: Drivers of Behavior and answer the following questions. Part 1: Attitude You are a manager of a large department. One of the department supervisors, who reports to you, says “Employee Smith is being negative and has a bad attitude." According to the author of the assigned reading: What is wrong with that statement? What does the author suggest should be the response from you, the manager? Do you agree with the author? Why or why not? What management strategies can organizations use to influence an employee’s attitudes and behaviors? Part 2: Values According to the assigned reading: How are personal values formed? How can an organization communicate its Organizational Values to employees? Part 3: Job Satisfaction Research has shown that there is a direct relationship between positive work environments and shareholders' value. Explain what this means.
- What is an effective way for a manager to balance the need for supporting employee morale with the need for establishing discipline and authority?When it comes to good management, what is more important....the attitude of the manager and how it affects people or the personality and talents a manager has? Defend your answer.If a manager views employees as being creative and seeking responsibility, what management concept best describes this thinking? 1-Job enrichment 2-Equity theory 3-Theory Y 4-Expectancy theory
- Describe the ideal environment for reducing the presence of conflict in the workplace, and describe your personal triggers to conflict and what are the approaches to managing them (min. 100 words).Why would a typical manager attempt to create self-leading employees? Would this competition between manager and employees eventually result in the loss of the manager's job if the attempt were fully successful? Why or why not.What is the effect of poor management on employee commitment?
- Is trust really important – can’t employees work effectively for someone they are afraid of, or at least where there is some “creative tension”?What are the most common challenges that managers face, and how can they address them? How can managers build strong teams and foster a positive work culture?.How do you think managers can improve employee engagement?