Can I Have Another Boss Please? Case Type: Main Subjects: Who's Who: Head Case Coaching, Discrimination, Diversity Shakia Andrews, Executive Housekeeper • Patu Manga, Houseman Katherine Norton, Director of Human Resources Thomas Waxer, Banquet Manager S open position hakia, the executive housekeeper, was rather happy today. Finally, she was able to fill all a Patu originally was also interested in an open banquet position, but he agreed with Thomas the Banquet manager that Housekeeping was the priority. Patu has recently emigrated from an African country and seemed to be very happy in his new job. This afternoon Shakia received an e-mail from the Human Resource director notifying her that Patu is complaining that he is not comfortable being a subordinate to a female boss. As Shakia was walking down to Human Resource, she was wondering how to handle the situation.

Foundations of Business (MindTap Course List)
6th Edition
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Chapter9: Attracting And Retaining The Best Employees
Section: Chapter Questions
Problem 13DQ
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Required: 1. Identify the key problems and issues? 2. Proposed realistic solutions or changes (3 or more) 3. Recommend specific strategy for accomplishing the proposed solutions.
158 Hospitality Supervision: Case Scenarios
Case 67
Can I Have Another Boss Please?
Case Type:
Main Subjects:
Who's Who:
Head Case
Coaching, Discrimination, Diversity
● Shakia Andrews, Executive Housekeeper
Patu Manga, Houseman
Katherine Norton, Director of Human Resources
Thomas Waxer, Banquet Manager
•
•
●
hakia, the executive housekeeper, was rather happy today. Finally, she was able to fill all
Patu originally was also interested in an open banquet position, but he agreed with Thomas the
Banquet manager that Housekeeping was the priority.
Patu has recently emigrated from an African country and seemed to be very happy in his
new job. This afternoon Shakia received an e-mail from the Human Resource director notifying
her that Patu is complaining that he is not comfortable being a subordinate to a female boss.
As Shakia was walking down to Human Resource, she was wondering how to handle the situation.
Transcribed Image Text:158 Hospitality Supervision: Case Scenarios Case 67 Can I Have Another Boss Please? Case Type: Main Subjects: Who's Who: Head Case Coaching, Discrimination, Diversity ● Shakia Andrews, Executive Housekeeper Patu Manga, Houseman Katherine Norton, Director of Human Resources Thomas Waxer, Banquet Manager • • ● hakia, the executive housekeeper, was rather happy today. Finally, she was able to fill all Patu originally was also interested in an open banquet position, but he agreed with Thomas the Banquet manager that Housekeeping was the priority. Patu has recently emigrated from an African country and seemed to be very happy in his new job. This afternoon Shakia received an e-mail from the Human Resource director notifying her that Patu is complaining that he is not comfortable being a subordinate to a female boss. As Shakia was walking down to Human Resource, she was wondering how to handle the situation.
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