Customers are served in a process with two resources (workers in each resource work independently). The processing time (per worker) of the first resource is 1.2 hours. The processing time (per worker) of the second resource is 2.1 hours. The first resource has 3 workers and the second resource has 2 workers. Assume 2 workers are added to the process and all of them are assigned to one of the resources. What would be the capacity of this process? Note: Do not round intermediate calculations. Round your answer to 3 decimal places. Capacity of customers per hour

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.3: The Exponential Distribution
Problem 3P
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Customers are served in a process with two resources (workers in each resource work independently). The processing time (per
worker) of the first resource is 1.2 hours. The processing time (per worker) of the second resource is 2.1 hours. The first resource has 3
workers and the second resource has 2 workers. Assume 2 workers are added to the process and all of them are assigned to one of
the resources.
What would be the capacity of this process?
Note: Do not round intermediate calculations. Round your answer to 3 decimal places.
Capacity of customers per hour
Transcribed Image Text:Customers are served in a process with two resources (workers in each resource work independently). The processing time (per worker) of the first resource is 1.2 hours. The processing time (per worker) of the second resource is 2.1 hours. The first resource has 3 workers and the second resource has 2 workers. Assume 2 workers are added to the process and all of them are assigned to one of the resources. What would be the capacity of this process? Note: Do not round intermediate calculations. Round your answer to 3 decimal places. Capacity of customers per hour
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