de for the five perforr lieves to be most imp RATING

Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter13: The Balanced Scorecard: Strategic-based Control
Section: Chapter Questions
Problem 4E: The following comment was made by the CEO of a company that recently implemented the Balanced...
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12. The Forsite Company is screening three ideas for new
services. Resource constraints allow only one idea to be
commercialized at the present time. The following esti-
mates have been made for the five performance criteria
that management believes to be most important:
RATING
Performance Criterion
Service A
Service B
Service C
0.8
0.3
Capital equipment
investment required
0.6
0.7
0.3
0.9
Expected return on
investment (ROI)
Compatibility with
current workforce skills
0.4
0.7
0.5
Competitive advantage
1.0
0.4
0.6
Compatibility with EPA
requirements
0.2
1.0
0.5
14
a. Calculate a total weighted score for each alternative. Use
a preference matrix and assume equal weights for each
performance criterion. Which alternative is best? Worst?
b. Suppose that the expected ROI is given twice the
weight assigned to each of the remaining criteria.
(The sum of weights should remain the same as in
part [a].) Does this modification affect the ranking of
the three potential services?
BL
Transcribed Image Text:12. The Forsite Company is screening three ideas for new services. Resource constraints allow only one idea to be commercialized at the present time. The following esti- mates have been made for the five performance criteria that management believes to be most important: RATING Performance Criterion Service A Service B Service C 0.8 0.3 Capital equipment investment required 0.6 0.7 0.3 0.9 Expected return on investment (ROI) Compatibility with current workforce skills 0.4 0.7 0.5 Competitive advantage 1.0 0.4 0.6 Compatibility with EPA requirements 0.2 1.0 0.5 14 a. Calculate a total weighted score for each alternative. Use a preference matrix and assume equal weights for each performance criterion. Which alternative is best? Worst? b. Suppose that the expected ROI is given twice the weight assigned to each of the remaining criteria. (The sum of weights should remain the same as in part [a].) Does this modification affect the ranking of the three potential services? BL
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