Describe a service experience where operations related issues resulted in an service product that did not meet  your expectations. Briefly describe the service product, your expectations and the experience, focused on the operational characteristics of services described in the two service presentations. Why do you think this failure occurred? do you believe is a common failure or an outlier situation?  (100 words ) This needs to be somewhere where you work, like a service exerpeicne whereever you worked in a corporate/organization. Relating to Operations Managment.  For example, service exerpeince realted to operations related issue...etc :) Thanks

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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 Describe a service experience where operations related issues resulted in an service product that did not meet  your expectations. Briefly describe the service product, your expectations and the experience, focused on the operational characteristics of services described in the two service presentations. Why do you think this failure occurred? do you believe is a common failure or an outlier situation?  (100 words )

This needs to be somewhere where you work, like a service exerpeicne whereever you worked in a corporate/organization. Relating to Operations Managment.  For example, service exerpeince realted to operations related issue...etc :) Thanks

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