Develop a portfolio classification of Brenda’s 18 new accounts. What is your assessment of the allocation of sales calls made by Brenda’s predecessor over the previous year?

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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  1. Develop a portfolio classification of Brenda’s 18 new accounts. What is your assessment of the allocation of sales calls made by Brenda’s predecessor over the previous year?
MANAGING AND CLASSIFYING ACCOUNTS
10
Brenda's planning and extra effort in servicing and developing her accounts continue to produce increasing levels of profit-
able business for NCC. Her methodical approach to identifying new prospects and building repeat business within her existing
accounts has been observed by her sales manager as well as the regional vice president of sales. As a result of Brenda's consistent
performance, she has been given the opportunity to expand her current list of accounts by taking over part of the account list of
a retiring salesperson and integrating them into an expanded territory. Brenda is working through the account information files
for each of these added accounts and has summarized the information into the following table.
Account Name
Maggie Mae Foods
C³ Industries
Trinity Engineering
Britecon Animations
Lost Lake Foods
Attaway Global Consulting
Waits and Sons
Reidell Business Services
Ferrell & Associates
Biale Beverage Corp
Captain Charlie's Travel
Cole Pharmaceuticals
Adding Value: Self-leadership and Teamwork.
Puddle Jumper Aviation
Tri-Power Investment Services
Ballou Resin & Plastics
Tri-Chem Customer Products
Guardian Products
Bartlesville Specialties
Account
Opportunity
Low
High
High
High
High
High
Low
High
Low
High
High
High
Low
Low
Low
Low
High
Low
Competitive
Position
High
Low
High
High
Low
High
High
High
Low
High
Low
Low
High
Low
Low
High
High
High
Annual
Number of
Sales Calls
(Last Year)
23
28
28
22
26
24
21
26
16
18
23
20
18
18
14
20
25
26
Transcribed Image Text:MANAGING AND CLASSIFYING ACCOUNTS 10 Brenda's planning and extra effort in servicing and developing her accounts continue to produce increasing levels of profit- able business for NCC. Her methodical approach to identifying new prospects and building repeat business within her existing accounts has been observed by her sales manager as well as the regional vice president of sales. As a result of Brenda's consistent performance, she has been given the opportunity to expand her current list of accounts by taking over part of the account list of a retiring salesperson and integrating them into an expanded territory. Brenda is working through the account information files for each of these added accounts and has summarized the information into the following table. Account Name Maggie Mae Foods C³ Industries Trinity Engineering Britecon Animations Lost Lake Foods Attaway Global Consulting Waits and Sons Reidell Business Services Ferrell & Associates Biale Beverage Corp Captain Charlie's Travel Cole Pharmaceuticals Adding Value: Self-leadership and Teamwork. Puddle Jumper Aviation Tri-Power Investment Services Ballou Resin & Plastics Tri-Chem Customer Products Guardian Products Bartlesville Specialties Account Opportunity Low High High High High High Low High Low High High High Low Low Low Low High Low Competitive Position High Low High High Low High High High Low High Low Low High Low Low High High High Annual Number of Sales Calls (Last Year) 23 28 28 22 26 24 21 26 16 18 23 20 18 18 14 20 25 26
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