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- When the idea first occurred to her, it seemed like such a win-win situation. Now she wasn't so sure. Marge Brygay was a hardworking sales rep for Inspire Learning Corporation, a company intent on becoming the top educational software provider in five years. That newly adopted strategic goal translated into an ambitious, million-dollar sales target for each of Inspire's sales reps. At the beginning of the fiscal year, her share of the sales department's operational goal seemed entirely reasonable to Marge. She believed in Inspire's products. The company had developed innovative, highly regarded math, language, science, and social studies programs for the K— 12 market. What set the software apart was a foundation in truly cutting-edge research. Marge had seen for herself how Inspire programs could engage whole classrooms Of normally unmotivated kids; the significant rise in scores on those increasingly important standardized tests bore Out her subjective impressions. Bur now, just days before the end of the year, Marge's sales were $1,000 short of her million-dollar goal. The sale that would have put her comfortably over the top fell through due to last-minute cuts in one large school system's budget. At first, she was nearly overwhelmed with frustration, but then it occurred to her that if she contributed $1,000 to Central High, the inner-city high school in her territory probably most in need of what she had for sale, they could purchase the software and put her over the top. Her scheme would certainly benefit Central High students. Achieving her sales goal would make Inspire happy, and it wouldn't do her any harm, either professionally or financially. Making the goal would earn her a $10,000 bonus check that would come in handy when the time came to write out that first tuition check for her oldest child, who had just been accepted to a well-known, private university. Initially, it seemed like the perfect solution all the way around. The more she thought about it, however, the more it didn't quite sit well with her conscience. Time was running out. She needed to decide what to do. 1. Donate the $1,000 to Central High, and consider the $10,000 bonus a good return on your investment.Q1)A. In which way such categories as Strategy, Organization and Information System are related? B. How IT can improve business processes?1. Define the term resources 2. Create a hypothetical business that you would like to have and describe how you will combine all four resources to create your product
- 1. How can the PDCA Tool help in improving the productivity and quality problem of an organization? (Explain in 30 to 50 words) 2. Aside from organizational cost, revenue, delivery, quality, and productivity problems, what other areas of life can the PDCA tool be used or applied? Site one example and explain why. (Explain in 30 to 50 words)Match the followinng three types of business processes to their appropriate description: 1. Supporting: A) Focuses on external processes B) Focused on proppping up the planning and doing parts of the business C) focused on core proccesses that make the business scalable and efficient D) Focused on planning and projecting future company operations E) Focused on balancing core competencies of multiple departments 2. Management A) Focuses on external processes B) Focused on proppping up the planning and doing parts of the business C) focused on core proccesses that make the business scalable and efficient D) Focused on planning and projecting future company operations E) Focused on balancing core competencies of multiple departments Operational A) Focuses on external processes B) Focused on proppping up the planning and doing parts of the business C) focused on core proccesses that make the business scalable and efficient D) Focused on planning and projecting future company operations E)…Note - need correct option without explanation as fast as possible!! Which of the following functions is NOT a core Function of an organisation? A)The operations function B)The marketing (including sales) function C)The product/service development function D)The accounting and finance function
- 6. Which of the following is not identified as a strategy common to many successful service providers? Close coordination between the marketing and operations a b. The exploitation of information to generate new business A project-oriented organizational structure d. Redirection of the strategic service vision inward to focus on employees3. The firm's success depends not only on how well each department performs its work, but also on how well the various departmental activities are coordinated to conduct core business processes. List and briefly describe the five core business processes.1- talk about four relations between departments each relation between two different departments? How these relations between departments help the organization reach its goals? Name of 2 departments Relations between these departments how this relation help organization to reach its goals? 1-Production + Accounting 2-Marketing + human resources 3- customer service+ R&D 4-Marketing+ Production
- Balanced scorecard (BSC) is a strategic management performance Metric that helps companies identify and improve their internal operations to help their external outcomes. It measures past performance data and provides organizations with feedback on how to make better decisions in due course.(c) Describe how to apply a BSC ?(b) What are the BSC benefits ?26) A competitive advantage can be realized if an organization can achieve effective integration of its various business processes. True or False? True FalseServices for managing processes?