In quality management, it is a fundamental goal to identify processes that are out of control, to take actions to bring them back into control and to keep them in a state of control. The series of activities involved in attaining this goal is referred to as (Provide the missing term.)
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- Give typing answer with explanation and conclusion Which of the following is the key objective of a six sigma project? A. Developing detailed control charts for critical processes' B. Reducing variation in critical processes' C. Reducing investment costs while improving output quality' D. Improve Efficiency at minimal cost'Nine steps to managing and improving quality. Arrange the steps from 1 to 9. Read the statement then choose the number that corresponds to it if you were to put it in sequence, the no-repeat answer for all. Start again - create an ongoing process of service process improvement Assess process performance using operational measures Identify root causes of quality gaps Control and continuously fine-tune and further improve the process Determine priority processes for improvement and redesign Identify performance shortfalls and quality gaps For priority processes set targets for customer satisfaction, defects, cycle time, and productivity improvements Improve process performance via service process redesign, avoid fail points, plan for service recovery Identify key elements of quality in priority service processes, and determine customer requirements and expectationsA sales completion team, aiming to reduce the shipment time of urgent orders, studies the current process and finds that the current shipment time has a mean of 4 days with a standard deviation of 1.5 days. Industry expectations are for urgent shipments to be delivered between 1 and 5 days.(1) What is the current process capability Cpk? Please keep 4 decimal places for your answer
- PROCESS CAPABILITY RATIO (C P ) In a GE insurance claims process, x = 210.0 minutes, and s = .516 minutes.The design specification to meet customer expectations is 210 { 3 minutes. So the UpperSpecification is 213 minutes and the lower specification is 207 minutes. The OM manager wants tocompute the process capability ratio.Which technique would be useful for each of the following situations? a. To rank-order the causes of a quality problem. b. To brainstorm the reasons why a product might have failed. c. To find an assignable cause. d. To determine if a process range is under control. e. To reduce the variability of failures found in the field under actual use of the product. f. To achieve the smallest possible variance in the time it takes to wait on tables in a restaurant.Just choose the correct answer, no explanation. Which of the following is the right order of controlling process? a. Measuring actual performance, comparing, finding deviations, setting standards correcting deviations b. Setting standards, measuring actual performance, comparing, finding deviations, correcting deviations c. Setting standards, comparing, finding deviations, measuring actual performance, correcting deviations d. Setting standards, measuring actual performance, comparing, correcting deviations, finding deviations
- Understanding the process begins with determining the key process objectives. Select one: a True . FalseSteps to monitor using the control charts: Now monitor the process. An additional ten days of data have been collected, see table labeled “1st 10 Days of Monitoring Reservation Processing Time” in the Data File. Develop Xbar and R charts for the 1st 10 days of monitoring. Plot the data for the 1st 10 days on the Xbar and R charts. Is the process in control? If the control chart indicates an out-of-control process, note which days, the pattern, and whether it is the Xbar or R chart. Now that we have set up the control charts using enough data from a stable process, the 30 days of data, we will monitor the process. While monitoring the process, what will we use as the upper control limit for the X-bar Chart to compare against our new x-bar values? Enter your response to three decimal places. You do not need to include the units (minutes), ONLY the numeric value. USE DATA TO GET UPPER CONTROL LIMITPete works for Home Depot at the paint counter. Customers often ask to match a color already in their home—a fabric, a rug, or an older paint. He has a talent for this and can do it quickly if the base colors are standardized. His first step is a visual check of his base colors—a white, a blue, a red, and a yellow. Identify what kind of steps is this and explain why?
- arrange these steps in correct way: - the probability that each error will be detected before causing harm. - how each step can go wrong (i.e., failure modes). - identifying all the steps that must be taken for a given process to occur ('' process mapping''). - the impact of error if it actually occurs.This exercise contains only parts a and b. a) For the given data, the x= ____ hours (round your response to three decimal places). For the given data, mean range =_____hours (round your response to two decimal places). With z=3, the control limits for the mean chart are: UCLx= ____hours (round your response to three decimal places). LCLx=____hours (round your response to three decimal places). The control limits for the range chart are: UCLR=____hours (round your response to two decimal places). LCLR=h____ours (round your response to two decimal places). With these limits established, West now takes 5 more hours of data, which are shown in the following table. Calculate the mean and range for each hour that the sample data is taken. (Enter your responses for the mean to…What is the importance of reducing variability in all processes regardless of production or service sector within the framework of quality management