Literature review for "THE RELATIONSHIP BETWEEN COMMUNICATION SKILLS AND ORGANIZATIONAL PERFORMANCE"
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Literature review for "THE RELATIONSHIP BETWEEN COMMUNICATION SKILLS AND ORGANIZATIONAL PERFORMANCE"
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- CASE STUDY ON THE EFFECT OF COMMUNICATION FAILURE IN A WORKPLACEWrite a 35 pages research report with the following theme. THE RELATIONSHIP BETWEEN COMMUNICATION SKILLS AND ORGANIZATIONAL PERFORMANCE.Recognizing that effective communication goes beyond internal processes, XYZ Corporation also focused on enhancing its external communication strategies. The company revamped its customer communication channels, introducing personalized and targeted messaging to improve customer satisfaction and strengthen client relationships. Additionally, a proactive approach to crisis communication was implemented, ensuring timely and transparent communication in the face of challenges or disruptions. To sustain these improvements, XYZ Corporation established a communication training program as part of its onboarding process for new employees. This ensured that all staff members were equipped with the necessary skills to communicate effectively from the start of their employment. The company also created a mentorship program where experienced employees could guide their peers in refining their communication practices, fostering a collaborative learning environment. In light of the ever-changing…
- Textbook: Organizational Communication: Approaches and Processes By: Katherine Miller Chapter 13 1. What are the pros and cons working from home?cite some major examples of unethical communication in the workplace as shown below. Plagiarizing the work of others Falsifying or fabricating information Suppressing or downplaying information Exaggerating claims Using visual images that conceal the truth Stealing or divulging proprietary information Misusing electronic information Exploiting cultural differences Why do you think unethical communication exists (cite at least three reasons) and what do you suggest (cite at least two suggestions) to avoid any of these examples to happen to you or others in your future workplace?With regards to presentation skills, explain what is non-verbal communication and why non-verbal communication is good in training delivery process?
- Analyze what type of communication flow (upward, downward, horizontal) takes place in the workplace scenario. Mr. Balag has been working as accounting staff at ABC Corporation for a year now. Recently the company hired another staff, Miss Lim, to work with Mr. Balag. Miss Lim discovered that Mr. Balag has been committing fraud in the financial reports that he is making. Mr. Balag warned Miss Lim that she should keep quiet and mind her own business. A. What is the flow of communication between Mr. Balag and Miss Lim? Support your answer. B. Do you think Miss Lim should report this to their superiors? If you were Miss Lim what will you do?what conflicts may arise between line and staff personnel and how does effective communication ease the conflict ?You have been hired as a consultant to improve communication between engineering and marketing staff in a large high-technology company. Use the communication model and the four ways to improve that process to devise strategies to improve communication effectiveness among employees between these two work units. • Examine the four ways to improve communication through coding-decoding. • Identify various practices to improve communication for each of these general categories.• What do you anticipate being the greatest barriers between these two departments?• Explain how this will impact the overall productivity of the high-tech company.
- Methodology for "THE RELATIONSHIP BETWEEN COMMUNICATION SKILLS AND ORGANIZATIONAL PERFORMANCE"Discuss a professional or personal situation where a breakdown in communication occurred between you and another employee / person. Outline the specific barrier (s) in this regard and also explain as to how you overcame those barriers to achieve your objective.- Enumerate the strategies to be adopted to overcome organizational communication barriers.