Multiple Choice number of purchases level of awareness times 100 number of paying customers in the last year total number of customer actions number of different messages used as content

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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divided by the total number of impressions or followers, as
On social media, the customer engagement rate can be calculated as the
applicable to the site being measured.
Multiple Choice
number of purchases
level of awareness times 100
number of paying customers in the last year
total number of customer actions
number of different messages used as content
Transcribed Image Text:divided by the total number of impressions or followers, as On social media, the customer engagement rate can be calculated as the applicable to the site being measured. Multiple Choice number of purchases level of awareness times 100 number of paying customers in the last year total number of customer actions number of different messages used as content
In social interactions, a favorable image is affected by the degree of self-disclosure of a person's thoughts, feelings, likes, and dislikes. Greater self-
disclosure is likely to
one's influence on those reached.
Multiple Choice
decrease
not affect
undermine
manipulate
increase
Transcribed Image Text:In social interactions, a favorable image is affected by the degree of self-disclosure of a person's thoughts, feelings, likes, and dislikes. Greater self- disclosure is likely to one's influence on those reached. Multiple Choice decrease not affect undermine manipulate increase
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