Post-Test. Sequencing Direction: arrange the steps in processing reservation records with the letter A,B,C...Write your answer on the space provided before each number. 1.Repeat the details of the reservation 2. Input the reservation information on the reservation record. 3.Repeat the reservation details to verify what is inputted in the system 4.Explain guaranteed or non-guaranteed reservation 5. Enter the reservationist 6. Confirm and enter the method of the guarantee 7.Give confirmation number 8.Inform callers that their credit card or direct billing account will be billed if they fail to show up during the time of check in 9. Thank the guest 10.Input in the system the reservation guarantee, wwwww

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Post-Test. Sequencing .Direction: arrange the steps in processing
reservation records with the letter A,B,C...Write your answer on the space
provided before each number.
1.Repeat the details of the reservation
2. Input the reservation information on the reservation record.
3.Repeat the reservation details to verify what is inputted in the system
4.Explain guaranteed or non-guaranteed reservation
5. Enter the reservationist
6. Confirm and enter the method of the guarantee
7.Give confirmation number
8.Inform callers that their credit card or direct billing account will be
billed if they fail to show up during the time of check in
9. Thank the guest
10.Input in the system the reservation guarantee.
Transcribed Image Text:Post-Test. Sequencing .Direction: arrange the steps in processing reservation records with the letter A,B,C...Write your answer on the space provided before each number. 1.Repeat the details of the reservation 2. Input the reservation information on the reservation record. 3.Repeat the reservation details to verify what is inputted in the system 4.Explain guaranteed or non-guaranteed reservation 5. Enter the reservationist 6. Confirm and enter the method of the guarantee 7.Give confirmation number 8.Inform callers that their credit card or direct billing account will be billed if they fail to show up during the time of check in 9. Thank the guest 10.Input in the system the reservation guarantee.
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