Problem 11-17 (Static) The National State Bank is trying to make sure that they have enough tellers to handle the Friday afternoon rush of workers wanting to cash their paychecks. They are only concerned with the last hour of the day from 4:00 to 5:00 p.m. It takes 5 minutes per customer to be processed by the tellers. The average customer arrivals are shown in the table below. TIME 4:00-4:05 4:05-4:10 4:10-4:15 4:15-4:20 4:20-4:25 4:25-4:30 4:30-4:35 4:35-4:40 4:40-4:45 4:45-4:50 4:50-4:55 4:55-5:00 5:00-5:05 Total CUSTOMERS ARRIVING 5 6 8 10 12 16 12 10 6 4 2 0 93 The bank currently has eight teller stations, and all are staffed during the Friday afternoon rush hour. a. What is the current maximum output at the bank during rush hour? Current maximum output the bank customers per hour b. Can the bank process all the customers by 5:00 P.M.? process all the customers by 5:00 PM.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter5: Network Models
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Ch. 11 Q13
Problem 11-17 (Static)
The National State Bank is trying to make sure that they have enough tellers to handle the Friday afternoon rush of workers wanting to
cash their paychecks. They are only concerned with the last hour of the day from 4:00 to 5:00 p.m. It takes 5 minutes per customer to
be processed by the tellers. The average customer arrivals are shown in the table below.
TIME
4:00-4:05
4:05-4:10
4:10-4:15
4:15-4:20
4:20-4:25
4:25-4:30
4:30-4:35
4:35-4:40
4:40-4:45
4:45-4:50
4:50-4:55
4:55-5:00
5:00-5:05
Total
CUSTOMERS
ARRIVING
2
5
¿
6
8
10
12
16
12
10
6
4
2
0
93
The bank currently has eight teller stations, and all are staffed during the Friday afternoon rush hour.
a. What is the current maximum output at the bank during rush hour?
the bank
Current maximum output
customers per hour
b. Can the bank process all the customers by 5:00 P.M.?
process all the customers by 5:00 P.M.
Transcribed Image Text:Problem 11-17 (Static) The National State Bank is trying to make sure that they have enough tellers to handle the Friday afternoon rush of workers wanting to cash their paychecks. They are only concerned with the last hour of the day from 4:00 to 5:00 p.m. It takes 5 minutes per customer to be processed by the tellers. The average customer arrivals are shown in the table below. TIME 4:00-4:05 4:05-4:10 4:10-4:15 4:15-4:20 4:20-4:25 4:25-4:30 4:30-4:35 4:35-4:40 4:40-4:45 4:45-4:50 4:50-4:55 4:55-5:00 5:00-5:05 Total CUSTOMERS ARRIVING 2 5 ¿ 6 8 10 12 16 12 10 6 4 2 0 93 The bank currently has eight teller stations, and all are staffed during the Friday afternoon rush hour. a. What is the current maximum output at the bank during rush hour? the bank Current maximum output customers per hour b. Can the bank process all the customers by 5:00 P.M.? process all the customers by 5:00 P.M.
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