Question 1 (30 marks) – Word Limit: 350 General job scope of the Front Desk Officer of hotel is as follow: Perform daily check-in and check-out duties for hotel guests Handle guest inquiries and assist to solve guest problems Suggest how managers of a hotel should design motivating jobs for a Front Desk Officer by using Job Characteristics Model. Specific suggestions should be given.
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- Question1: As head of product development for mobile telephones, you are about to hire someone to assist in the human interface features of product design. The nature of this work calls for a creative "break out of the box" thinker who works well in a team setting. Five short-listed applicants have completed a valid measure of the big five personality as well as narrow personality traits. If these applicants have all similar intelligence and work experience, which big five personality factors would predict best job performance (you may select one or more factors. Also considering your knowledge and understanding of the various personality types, which narrow personality traits (i.e., self-esteem, self-monitoring, locus of control, PA/NA, etc.) might be relevant for selecting the right person for this position. Justify your answer by giving brief examples. LINK TO HELP ANSWER THE QUESTION EFFECTIVELY: PLEASE HELP…Question 1 - Business With reference to the article above, write an office memo of 400-550 words, discussing the defensive strategy used by Sibanye Stillwater Ltd Case study: Huge job cuts looming for one of South Africa’s biggest employersSibanye Stillwater Ltd. said it might cut more than 2,000 jobs at some gold mining operations in South Africa that are struggling to make a profit. The Johannesburg-based precious metals producer will enter into consultations with labour groups and other stakeholders on the proposed restructuring, which could affect 1,959 employees and 465 contractors at its Beatrix 4 shaft and Kloof 1 plant. The operations aren’t profitable as they are running out of commercially viable ore, and they face rising costs and lower output levels, Sibanye said in a statement. “To allow shafts and operating plants that are no longer sustainable to continue operating at a loss will threaten the remaining life of mine of the other South African gold operations,” said…Assignment 8b: Exam Question 39 of 50 Professional service providers often use unconditional guarantees because Buyer resistance to purchasing these services is often high L b. Services are highly customized c. These services are typically expensive d All of the above reasonsShow transcribed image text Professional service providers often use unconditional guarantees because: Buyer resistance to purchasing these services is often high Services are highly customized These services are typically expensive All of the above reasons
- Question6; Maryam is a Project Manager for E-health Project. She gave an orientation session for her new project team joiners. One of the topics of the orientation was Risk Management. Maryam listed some positive risks identified in the project. Which one of the following risks that Maryam listed is not considered a positive risk? 1- reducing time 2- loss of reputation 3- improving reputation 4- reducing costQUESTION 17 The statement, "XYZ Bank is an Equal Opportunity Employer." is an example of a A. procedure. B. single-use plan. C. program. D. policyCase Studies Content Xerox Focuses on HR Xerox is a widely known firm worldwide, but it has been through numerous crises in the past decade. In fact, at one point several years ago, there were questions about Xerox surviving as a firm. But no longer. Under the leadership of Anne Mulcahy as CEO, Xerox has rebounded. Numerous strategic business and financial decisions had to be made, including reducing the workforce by 30,000. But Mulcahy also stressed that HR had to become a more strategic contributor. One of the actions taken was to consolidate a number of HR functions from different business units into a corporate HR Service Center. This center performs many administrative transactions, and has added Internet-based systems to make HR services more accessible to managers and employees. To track employees’ views on the company and HR, employee surveys on the company intranet have been used for several years. Areas at which lower scores were recorded have been addressed by…
- Question 1 Four basic functions of management are Select one: a. Cooperating, organizing, planning and leading b. Controlling, leading, planning and organizing c. Motivating, organizing, planning and leading d. Cooperating, motivating, planning and leading Question 2 In the acronym PESTEL ( i.e.PESTEL analysis), the P is for: Select one: a. Planning b. Political c. Procedure d. Principle Question 3 On the law books, there are fines, although small, that speaks to the improper disposal of business waste to prevent ill-health issues in the environment and to its citizens. There is no law that speaks to the individual waste disposal. Based on this, would you conclude that Select one: a. What is legal is ethical b. What is ethical is illegal c. laws are not necessary for waste disposal d. all of the above Question 4 A code of ethics in an organization Select one: a. guarantees employees will act in an ethical manner. b. describes what is…Question 2 choose 1 solution: What about your team members? How will your plan help them deal with the current situation? Option 1: I think the best thing I can do for them is offer encouragement and let them know that we're in this together. Also, it'll be crucial that I keep them focused on the task by going over our departmental processes. Protocol will keep things running smoothly. And that's good for the team and the company. Option 2: I'll continue to schedule overtime as needed. It's a good incentive for my team members that helps offset the long hours they're working. Option 3: I'm making allowance for a team member to take his allotted bereavement days. It's obviously important that he does, considering he lost his father. Other than that, I'm putting all new requests on hold. It may not go over well with some of the employees, but it's the smart thing to do at this point with all we have going on. Why?Question 2Bryan has been working for Habib Jewels for almost 12 years. He is well known for hisskills in precision cutting of diamonds. The Company recognize his skills and expertise.However, Bryan is reluctant to share his knowledge and skills in cutting diamonds to hisjuniors. (b) Suggest what the management can do to change the behavior of Bryan and otherworkers like him. Thank you for your afford.
- Question Answer the following Lenora Hapkins, an employee of Tyson’s Production, was proved to be a difficult employee in her field assignment in the Marketing Department. Rather than risking a fight with the union for firing her, she accepted the decision to be moved to the "front office" under a different manager.Allison Clark was a reluctant supervisor. She handles three (3) minority employees, including Lenora. Fortunately, two (2) of the three (3) employees were very proficient.In Allison's point of view, Lenora has an awkward personality, poor communication skills, and little involvement with her co-workers. After a three-month period, Allison wanted Lenora to learn some other tasks so that she could back up the other secretaries in the unit. Lenora's cross-training proved difficult for two (2) reasons: (1) she did not get involved in the training process itself, consequently learning a little, and (2) she resisted helping others when the workload demanded it.Allison already…Question 2Explain FOUR (4) measures that can be taken by employers toavoidretrenchment of employees during this Covid-19 pandemic (endemic) crisis. Answer should not be less than 600 words. Answers have to based on the case study given with elaborations. Thank you. This is not a writting assignment.Question 4: Compensation is one of the most important costs in organizations. Employees exchange their contributions for a set of outcomes, of which compensation is one of the most significant one. On one hand money is considered to be one of the key mechanisms that can be used to attract, retain and motivate competent employees to perform in ways that support organizational objectives. More often than not, a person’s earnings also serve as an indicator of power and prestige and are tied to feelings of self-worth. In other words, compensation affects a person economically, sociologically, and physiologically. On the other hand a telling fact is that money never satisfies and even large sums of it may fail to confer wellbeing. The failure is less due to a glitch in the program than due to the inadequacy of psychological assumptions that ground all such plans. As people move up the economic ladder, most almost immediately stop feeling grateful for their elevated circumstances and focus…