Question 10 CRM is particularly important because it would take approximately customers to replace one existing "best" customer. new

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter5: Network Models
Section: Chapter Questions
Problem 1C
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3
Question 10
CRM is particularly important because it would take approximately
customers to replace one existing "best" customer.
new
O 10
O 50
Question 11
A planned shopping center has a Macy's in it that brings in many customers to the
shopping center. Macy's would be considered a
Pull Store
shopping center management firm
O Push Store
O anchor store
Transcribed Image Text:Question 10 CRM is particularly important because it would take approximately customers to replace one existing "best" customer. new O 10 O 50 Question 11 A planned shopping center has a Macy's in it that brings in many customers to the shopping center. Macy's would be considered a Pull Store shopping center management firm O Push Store O anchor store
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