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- 28. If a wedding gown showroom only has the time and resources to clean the customer restrooms or the showroom, which should it clean? both rooms the showroom the restroomsExplanation it correctlySITUATION: On the Job Applied Case Study (Faster Service at Taco Bueno Restaurants) Taco Bueno is a fast-casual Mexican-food restaurant chain. It opened its first restaurant in 1967 in Abilene, Texas, and now has over 185 locations throughout Texas, Oklahoma, Nebraska, Missouri, Louisiana, Kansas, Indiana, New Mexico, and Arkansas. Taco Bueno emphasizes fresh quality food, affordable prices, and fast service times. Rather than bringing in prepared food, items such as salsa, guacamole, and seasoned beef are prepared fresh at each location – a policy that increases the food preparation time but results in higher-quality food. Menu items include burritos, tacos, muchacos, nachos, tostadas, quesadillas, and salads. Customers can order food inside the restaurant or through the drive-thru lane. Both cash and credit cards are accepted. Five principles constitute the “Bueno Way”: Integrity: We base our actions and word on the highest level of honesty Customer focus: We strive to deliver…
- Operations Management CH 7 Question 7 The Bijou Theater shows vintage movies. Customers arrive at the theater line at the rate of 80 per hour. The ticket seller averages 40 seconds per customer, which includes placing validation stamps on customers’ parking lot receipts and punching their frequent watcher cards. (Because of these added services, many customers don’t get in until after the feature has started.) a) What is the average customer time in the system? Note: Round your answer to 2 decimal places. Average customer time _____ minutes b) What would be the effect on customer time in the system of having a second ticket taker doing nothing but validations and card punching, thereby cutting the average service time to 25 seconds? Note: Round your answer to 3 decimal places. Average time in system _____ minutes c) What would be the customer time in the system if instead of the change in part (b), a second window was opened with each server doing all three tasks? Note: Do…How to do case study in queuing theory for a factoryQuestion Imagine, you have been recruited as a consultant in a well-known hosital in your city. How would you provide recommendation to them so that they can ensure 'Highest Quality of Service'?
- a. λ = 3 customers/hourμ = 5 customers/hourM = 1(1) What is the system utilization?First-line Managers – Question 15 options: Have direct responsibility for producing goods or services It includes Foreman, supervisors, clerical supervisors Both A&B NoneQuestion 26 Which of the following categories would most likely NOT use an employee labor dollars to determine its related loss in a cyberattack? A. System verification B. System restoration C. Loss productivity analysis D. Lost profit analysis
- n 2020, waiting times at ABC hospital’s new emergency department (ED) were high, reflected in the number of patients who chose to leave without being seen. Patient satisfaction scores were in the single digits, and the new facility had done little to change the community’s opinion of the service. Internally, other departments were quick to criticize the ED and its staff. A major area of dissatisfaction was with pediatric patients. “We knew we had to make some changes,” says the head of the department of emergency medicine. “We were seeing higher volume, but as volume rose, our patient satisfaction scores decreased. We started at the top to identify the issues, and what we found was that the processes in need of change began at the front door. Patients were experiencing long wait times. Evaluating the processes identified that the most significant influences on wait times were directing ED traffic and moving patients through the triage process.” A Strategic Quality Improvement (QI) team…{Auditing} 35. From the following options, identify the control system, which may assist the company in safeguarding its resources? a. None of the options b. Internal control system c. Independent control system d. Intercontinental systemQuestion 2 Not yet answered Marked out of 1.00 Flag question Question text Which of the following is not a driver of Mobile business a. Benefit for all b. Difficulty in use c. vender push d. Attributes