QUESTION 2 According to the "Flower of Service" graph shown below, discuss the managerial implications that University of Bahrain should adopt to develop its educational service product. Information Payment Coneultation Bng Order Taking Exceptions Hospitality Safekeeping Enhancing alanants
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- Ethical Question: What would you do? As one of the newer district sales managers for a fast-growing technology company, you’ve asked your salespeople to give you three sales forecasts in their territories for the coming year: (a) optimistic, (b) pessimistic, and (c) most likely. After totaling their three different sales forecasts, you realize that the optimistic forecast will increase sales by nearly 20% in your district, the pessimistic forecast by 10%, and the most likely by about 15%. Your national sales manager has asked each district sales manager to give her their most likely sales forecast for the coming year, so she can assign sales quotas. Your thoughts are that it’s probably best to give her the most pessimistic sales forecast because this should help ensure that she assigns your district a quota that you should easily achieve. If you can exceed your assigned district sales quota by a substantial amount, you’ll probably get a large bonus, and you may even be named district…Proposed Mission Statement of Krispy Kreme Doughnuts Inc 2015.( Existing) Krispy Kreme Doughnuts provides people of all ages (1) the highest quality doughnuts and coffee (2) in the industry. We actively serve customers across the UnitedStates and globally in more than twenty countries (3). We are proud of our Doughnut Theaters (7), where customers watch fresh hot doughnuts being made and order them while they are still hot. We work diligently with many nonprofits including schools and churches to help with fundraising activities (8). We continually upgrade our production technology (4). We provide our employees with meaningful employment, fair wages, and an ethical workplace (6, 9), while providing a fair return on investment for our shareholders. Please use own words You are required to create a New Mission for the organization like the above mission statement given, which based on 9 components of mission statement as place the components numbering in (..) bracket follows above…Question 1 has to do with something NOT being one of the managerial considerations in determining how to compete successfully. 2. A company's strategy concerns (what does it consist of?). 3. The action plan is implemented by management (for what purpose?). 4. The competitive moves and business approaches a company's management is using to grow the business, stake out a market position, attract and please customers, compete successfully, conduct operations, and achieve organizational objectives. It is known as what? 5. The objectives of a well-crafted strategy require management to (do what?). 6. To improve performance, there are many different avenues for outcompeting rivals such as: (know how to compete against rivals). 7. A company's strategy defined as? 8. Every strategy needs what? 9. Question 9 asks which (from a list), is NOT something a company's strategy is concerned with (So, know what it does pertain to). 10. What is NOT a primary focus of a company's strategy? 11. When does…
- QUESITON 13 Customer relationship management system enable organisations to A.be more focused on product development B.be more productive C.provide more personalised service D.become demand driven rather than supplier driven Question 14 When considering decision making under uncertainty - MAXIMAX is viewed as A.having the least possible loss B.None of the answers presented C.the alternative that maximizes the minimum outcome for every alternative D.the alternative with the highest average outcomeQUESTION 8 A mental picture that you have and want to turn into a reality in the future refers to A. Plan B. Mission C. Vision D. ObjectiveQ4: In any modern firm, achieving service excellence through structural changesis inevitable. In this case, your company wishes to combine the Contact Centerand the online marketing business. Your team has been tasked with doing ananalysis of the scenario.(i) Describe the benefits of outsourcing the Contact Center. Ifrequired, give examples (ii) Identify any five benefits and five drawbacks of integrating theCall Center with the online marketing business for theorganization (iii) Describe the benefits of a virtual Contact Center
- QUESTION 11 In order to determine how effective an organization's strategy is in achieving its goals, the organization need to integrate its systems, a, structure and leadership b. technology and human resources c. information and operational d. strategy and contral e structure and informationQuestion 3 Elaborate on any five impacts of the Internet on competitive forces and industry structure and postulate how IT managers can address these impacts. Full explain this question and text typing work only thanksQuestion 2 The Resource-Based View (RBV) theories of organization present on how best to capture and keep competitive advantage—that is, how best to manage strategically. Please read below Dunkin’ Donut VRIO analysis. Coffee for the "Average American" Valuable: Dunkin' Donuts focuses on products and prices that are appealing to the "Average American". By selling common coffee and breakfast items that are priced affordably, Dunkin' Donuts is able to attract a large market share. Rare: Many coffee companies focus on top-quality products, but this also results in higher prices. Dunkin' Donuts' niche in the market is rare because they are trying to appeal to a lower income demographic that is sometimes ignored in the coffee industry. Inimitable and Non-Substitutable: Any coffee shop could choose to start selling cheaper, more basic products and this transition could also be done relatively quickly. Therefore, this capability could be imitated. Organized to Exploit:…
- Question 10: Which strategy best positions an organization to handle the departure of key leaders?a. Establishing an employee referral program that has a higher dollar amount for senior positionsb. Implementing an integrated succession management and leadership development programc. Partnering with a well-established executive search firm that specializes in placing high-potential leadersd. Identifying potential leadership candidates to target for recruitment from comparable employers Question 15: An international seed company is in a position to buy one of its competitors. Management has narrowed the options down to three possibilities. How can HR most strategically contribute to developing and evaluating a business case for this project?a. Estimate payroll and benefits for the entire workforce at each potential location and recommend thelowest-cost option.b. Assign top HR executives to conduct thorough reviews of each culture and prepare presentations fordiverse stakeholders.c.…Question 1: The acquisition of appropriate and on-time “information” is crucial. Therefore, the organizations are focusing more on integration. Keeping in view, a manager of a firm wants cross-functional integration::a. What tools can help that manager to bring cross-functional integration? b. State the expected benefits from resulted cross-functional integration?What is patron-client relationship/ties? Question 1 options: a. All these statements are incorrect statements because it is the patron that provides benefits for the clients in exchange for their support, loyalty and service. Although this is the case, patron-client relationship in SEA is now an extinct system because SEA is no longer an agricultural community. b. This is a kind of system that allows the client to take whatever it needs from the patron because the patron owes the client loyalty and affinity. c. Patron-client ties was prevalent in SEA in the pre-colonial times. It is true that it is the patron (a landlord) who provides benefits for the client (peasant) in exchange for support, loyalty and service. This informal institution has evolved in order to suit the modern times which is no longer agricultural. d. It is best explained as a give and take relationship because the client who provides for the needs…