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- The general manager called a meeting with the executive staff to address quality complaints received last quarter. The suggested new plan is designed to reiterate the hotel’s core values and service quality expectations to all the staff. Which of the following methods could best achieve this goal? Question 16 options: a) Hire all new employees b) Provide hotel-wide service training c) Move employees to different departments d) Hire an outside contractor to motivate employeesQuestion 11 Which best describes an operation that penetrates an existing market with a lower cost alternative within a short amount of time? Group of answer choices a. Product/service imitator b. Product/service innovator c. Focused operation d. Mass customization e. Unfocused operationQuestion 1: Operations managers should use different techniques and models to make sure that they are operating the Operations function in the proper way. Triple Bottom Line (TBL) is one technique or model which evaluates the performance of an organization. Discuss how the Triple Bottom Line (TBL) model could assess the performance of the Operations function. Support your answer with relevant examples.
- Q1.) List and explain in detail about airline business models. NO COPY PASTE FROM INTERNET, WRITE IT IN YOUR OWN WORDSThe general manager called a meeting with the executive staff to address quality complaints received last quarter. His suggested new plan is designed to reiterate the hotel’s core values and service quality expectations to all the staff. Which of the following methods could best achieve this goal? Question 4 options: a) Provide financial incentives b) Hire an outside contractor to motivate employees c) Move employees to different departments d) Provide hotel-wide service trainingquestion 2: Where an organisation is looking to downsize they would be looking for A.outputs to remain the same and inputs to be reduced B.increase both inputs and outputs C.decrease both inputs and outputs, with inputs decreasing at a faster rate D.outputs to increase with little or no increase in inputs quesiton 3: When the number and cost of abour and equipment is used as inputs to calculate productivity, what is the productivity measurereferred to ? A.Total factor productivity B.Single factor productivity C.Multi-factor productivity D.Productivity QUESTION 4 Employee remuneration which is based solely on output without consideration of time spent) is referred to as A.Output based pay B.Numbers game pay system C.Piece rate wage system D.None of the above
- Practice Question 1 BackgroundKC Mechanic Shop was established by Mr. John, a seasoned mechanic who has over 20 years ofexperience in the automotive repair industry. Sales figures for the last ten months are as follows:-Months Actual Sales1 30,0002 39,0003 42,0004 50,0005 55,0006 61,0007 70,0008 77,0009 81,50010 90,000Spare Parts Use a three-period and a four-period weighted moving average to forecast salesfor the 12th month. (Use weights of 1,2,3 and 1,2,3 4). From the data provided in the case, use MAD to determine which forecastingtechnique is more accurate. If forecast for month 7 is $72,000, with an alpha of 0.4, use exponentialsmoothing to forecast sales for months 8 and 9.What is patron-client relationship/ties? Question 1 options: a. All these statements are incorrect statements because it is the patron that provides benefits for the clients in exchange for their support, loyalty and service. Although this is the case, patron-client relationship in SEA is now an extinct system because SEA is no longer an agricultural community. b. This is a kind of system that allows the client to take whatever it needs from the patron because the patron owes the client loyalty and affinity. c. Patron-client ties was prevalent in SEA in the pre-colonial times. It is true that it is the patron (a landlord) who provides benefits for the client (peasant) in exchange for support, loyalty and service. This informal institution has evolved in order to suit the modern times which is no longer agricultural. d. It is best explained as a give and take relationship because the client who provides for the needs…Question 1 (a) Adam has been layoff from his current company. He decided to start a new business by selling beverages. Describe FIVE (5) stages of individual product decisions that Adam need to go through. (b) Identify FOUR (4) types of service and illustrate your answer with relevant example.
- QUESTION 29 A _____ must be achieved to fulfill a company’s mission. a. critical success factor b. vision competency c. core competency d. key performance factor QUESTION 38 Transaction processing (TP) systems _____. a. simulate human reasoning by combining a knowledge base and inference rules that determine how the knowledge is applied b. process data generated by day-to-day business operations c. provide job-related information to users at all levels of a company d. include email, voice mail, fax, video conferencing, word processing, automated calendars, database management, spreadsheets, and integrated mobile computing systems QUESTION 40 The systems implementation phase of the systems development life cycle (SDLC) includes an assessment, called a _____, to determine whether the system operates properly and if costs and benefits are within expectation. a. systems estimation b. systems…Question 1: Janana De Malucho Textile Mill Co., Ltd. produces and sells 40/s combed and 60/s combed yarns for air-jet looms, which are being sold at high prices. To this end, they hired people from nearby villages, where there are few job opportunities. Sher Zaman employees devised a cost reduction plan, but the production manager did not welcome it. Another employee, Waseem, made some suggestions to improve its design, but the production manager was also not satisfied.1.State the management principle violated in the above paragraph.2.Determine any two values that the company wants to convey to society and how? Explain in your own words?Question 1 You have been tasked by Corica Pastries, to setup a retail location anywhere inMalaysia, to introduce their world famous apple strudels to the Malaysian market. . Store design (60% content)a. Determine the store layoutb. Store design – exteriorc. Presentation techniquesd. Store design – interiore. Store ambience’s consistent with the merchandise and customerexpectation